People Operations Generalist

Pinckney Hugo Group; City of Syracuse (NY); Vor Ort; USD 75.000 - 90.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Generous PTO

Paid parental leave

Medical, vision, dental

401(k) with company match

Company events

Dog-friendly office

Zusammenfassung

Pinckney Hugo Group seeks a proactive People Operations Generalist to support the full employee lifecycle at our Syracuse, NY office. You will handle employee relations, benefits, leave administration, recruiting, onboarding and offboarding, and ensure compliant HR policies and programs.

You will collaborate with Admin Team and Partners, owning day-to-day People Ops while shaping our culture and employee experience. Hybrid work and comprehensive benefits are offered.

Qualifikationen

• Bachelor's degree or equivalent experience in HR or related field.
• 5+ years of progressive People Operations/HR experience including recruiting, compliance, performance management, and benefits.
• Proven track record of managing full employee lifecycle autonomously.
• Strong knowledge of multi-state employment laws and regulations.
• Proficiency with HRIS systems and ATS tools (Rippling and JazzHR).
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams).
• Excellent organization skills with the ability to handle multiple priorities and manage outsourced partners.

Aufgaben

• Serve as trusted advisor and primary contact for employees and managers on workplace concerns and policy interpretation.
• Coach leaders through performance conversations, feedback loops, and corrective action documentation.
• Handle employee transitions including terminations and severance.
• Act as first point of contact for benefits and leave; coordinate open enrollment and manage leave programs (FMLA, PFL, Disability).
• Oversee learning and development opportunities and performance review processes.
• Manage end-to-end recruiting and new hire onboarding (background check, paperwork, IT setup, orientation).
• Execute offboarding processes including equipment/account deactivation and internal communications.
• Maintain HRIS data integrity and ensure compliance with federal, state, and local laws.

Kenntnisse

Employee relations

Benefit administration

Learning & development

Recruiting

Onboarding & offboarding

Compliance

Multi-state employment laws

Time management

Ausbildung

Bachelor's degree in human resources, business administration, or related field

Tools

Rippling

JazzHR

Jobbeschreibung

People Operations Generalist, People & Operations Department

(This role will be based out of our Syracuse, NY office)

Position Overview

We are seeking a proactive People Operations Generalist to support the full employee lifecycle at Pinckney Hugo Group. This includes core areas such as employee relations, benefit and leave administration, learning and development, recruiting, onboarding and offboarding, and compliance. This role serves as a key point of contact for employees and leadership and helps ensure consistent execution of HR policies, procedures, and programs at the agency. You will be trusted to conduct your day-to-day with a sense of ownership and visibility in a collaborative team environment.

This is an ideal role for a resourceful self-starter who has experience owning the day-to-day responsibilities of a People Operations/HR function. You will have an exciting opportunity to make an impact on our culture, operations, and employee experience.

You will work closely with our talented Admin Team (Operations, Payroll, Finance & Accounting), as well as the Partners.

Responsibilities

Employee Relations

• Serve as a trusted advisor and primary point of contact for employees and managers regarding day-to-day workplace concerns, grievances, and policy interpretation
• Coach leaders through performance conversations, feedback loops, corrective action plans, and documentation compliance
• Handle employee transitions, including terminations and severance

Benefit & Leave Administration

• Act as first point of contact for employee questions, escalating to our Broker as needed
• Coordinate open enrollment for employee benefit programs
• Manage leave programs (FMLA, PFL, Disability, etc.)

Learning & Development

• Manage learning & development opportunities to support career growth for employees
• Oversee the performance review process, ensuring it is conducted effectively and constructively

Talent Lifecycle

• Manage recruiting function from end to end for all openings at the agency
• Manage new hire onboarding process: background check, new hire paperwork, welcome emails, onboarding schedules, IT/equipment configuration, orientation
• Manage offboarding process: equipment/account deactivation, termination paperwork, internal communications

Compliance & People Operations

• Maintain and update our HRIS (Rippling), handling employee changes and data integrity
• Ensure compliance with federal, state, and local employment laws
• Collaborate with software tools and vendors to optimize HR processes and systems

Requirements

• Bachelor's degree in human resources, business administration, or related field (or equivalent experience)
• 5+ years of progressively building experience in People Operations/HR, including recruiting, compliance, performance management, benefit administration, and employee relations
• Proven track record of managing the full employee lifecycle autonomously
• Strong knowledge of multi-state employment laws and regulations
• Proficiency in HRIS systems and ATS tools (we use Rippling & JazzHR)
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams)
• Strong organization skills and attention to detail, with the ability to manage multiple priorities
• Ability to manage outsourced partners and vendors
• Experience supporting a company size of 50-100 employees, preferred
• HR certification is preferred (PHR, SHRM-CP)

WHY WE'RE HIRING?

The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years.

We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one.

WHY PHG?

For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world - all from right here in Upstate New York, and in some cases, from the comfort of your home.

You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that - a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to.

Some of our comprehensive and competitive benefits include:

• Hybrid work - split your week between working in our office or at home
• Generous PTO policy, including flex time
• Paid parental leave
• Medical, vision, dental benefits
• Resources for savings and investments such as our 401(k) plan with company match
• Company-sponsored events and swag
• Dog friendly work environment
• Opportunities to learn, develop, network, and connect

Total compensation for this role is designed to be competitive with the market. The anticipated salary range for this Syracuse, NY-based position is $75,000 to $90,000 per year. The final offer will depend on the candidate's experience, skills, abilities, and geographic location, along with other business and organizational considerations. PHG also provides a comprehensive benefits package; for more information, please visit our website.

OUR HIRING PHILOSOPHY

At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team, and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be.

We'd like to know more about you and why you're interested in PHG.