People Operations Coordinator

Socket.dev; Austin (TX); Hybrid; USD 53,000 - 65,000; Full time

Job summary

LogicMonitor is seeking a People Ops Coordinator in Austin to support the employee lifecycle, onboarding, offboarding, data in Workday, and background checks.

You will partner with HR Business Partners, Talent Acquisition, Payroll, IT, and other teams to ensure a seamless employee experience; the role requires strong organizational skills, attention to detail, and a customer-service mindset.

This position offers a hybrid work model with a culture focused on trust, performance, and recognition.

Qualifications

• Bachelor's degree in HR, business administration, or related field or equivalent experience.
• 1–2 years in HR, People Ops, recruiting coordination, or similar operational role.
• Excellent attention to detail and data accuracy.
• Strong organizational and time management skills.
• Excellent written and verbal communication with a customer-focused mindset.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Responsibilities

• Coordinate onboarding activities, including pre-boarding communications, background check support and tracking, new hire communications, and Day 1 readiness.
• Coordinate off-boarding activities and ensure all required processes are completed accurately and on time.
• Enter, maintain, and audit employee data in Workday, ensuring accuracy and data integrity.
• Process HR transactions, including new hires, and terminations.
• Conduct routine audits of employee records and HR data to ensure compliance and accuracy.
• Maintain employee files and support HR documentation and record retention requirements.
• Prepare recurring reports and assist with HR audits as needed.
• Assist with onboarding surveys, employee communications, and People Operations initiatives.
• Monitor and respond to People Operations inquiries, providing timely and high-quality support to employees and managers.
• Partner closely with HR Business Partners, Talent Acquisition, Payroll, IT, and other cross-functional teams to ensure a seamless employee experience.

Skills

Attention to detail

Time management

Organizational skills

Communication skills

Confidentiality

Education

Bachelor's degree in HR, Business Administration, or related field, or equivalent experience

Job description

About Us

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX.

Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

People Operations at LogicMonitor is on a mission to build a high-performance culture that attracts, develops, and retains exceptional talent. We are committed to creating an outstanding employee experience at every stage of the employee lifecycle, and the People Ops Coordinator plays a key role in making that happen.

The People Ops Coordinator is a critical member of the People Operations team, providing operational support across the employee lifecycle while ensuring a seamless experience for employees, managers, and candidates. This role is responsible for coordinating onboarding and offboarding, maintaining accurate employee data in Workday, managing and supporting background checks, supporting HR programs, and delivering exceptional customer service. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, collaborative environment.

Here’s a closer look at this key role

Employee Lifecycle

• Coordinate onboarding activities, including pre-boarding communications, background check support and tracking, new hire communications, and Day 1 readiness.
• Coordinate off-boarding activities and ensure all required processes are completed accurately and on time.
• Process employment verification requests for current and former employees.
• Support employee lifecycle changes, including promotions, transfers, manager changes, and organizational updates.

Workday & HR Operations

• Enter, maintain, and audit employee data in Workday, ensuring accuracy and data integrity.
• Process HR transactions, including new hires, and terminations.
• Conduct routine audits of employee records and HR data to ensure compliance and accuracy.
• Maintain employee files and support HR documentation and record retention requirements.
• Prepare recurring reports and assist with HR audits as needed.

Employee Experience & Programs

• Assist with onboarding surveys, employee communications, and People Operations initiatives.
• Monitor and respond to People Operations inquiries, providing timely and high-quality support to employees and managers.
• Partner closely with HR Business Partners, Talent Acquisition, Payroll, IT, and other cross-functional teams to ensure a seamless employee experience.

Operational Excellence

• Maintain HR process documentation, knowledge articles, and internal resources.
• Identify opportunities to improve administrative processes, increase efficiency, and enhance the employee experience.
• Support additional People Operations projects and initiatives as business needs evolve.
• Support ad-hoc projects across the business where necessary.
• Strong communication skills and a customer-service mindset while interacting with key stakeholders both internally and externally.
• Ability to juggle multiple priorities and shifting priorities when needed to accommodate the business needs.

What You’ll Need

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 1-2 years of experience in Human Resources, People Operations, Recruiting Coordination, or a similar operational role.
• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills and a customer-focused mindset with a passion for delivering exceptional employee experiences.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

#LI-SS1 #LI-Hybrid #BI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy.

Base Salary range for this role is:

$53,445 - $65,415 USD

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. Don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.