People Operations Advisor

RiseMe; Brookings (SD); On-site; USD 55,000 - 75,000; Full time

Job summary

The GPTLHB tribal organization in Brookings, SD, is seeking a People Operations Advisor to support day-to-day HR operations, including employee relations, onboarding, policy implementation, recruitment, and employment law compliance.

The role requires working with management and staff to maintain compliant HR processes, develop policies, manage HR data, and provide guidance on performance and workplace concerns.

Qualifications

• Bachelor’s degree or equivalent experience in human resources, business, or a related field.
• Experience in HR functions such as employee relations, onboarding, policy implementation, recruitment, and compliance is preferred.

Responsibilities

• Maintains knowledge of federal and state employment regulations and ensures policies and reporting are compliant.
• Administers HR plans and procedures; assists in developing personnel policies and maintains employee handbook.
• Develops and maintains HR metrics, records, and reports for compliance and decision-making.
• Identifies staffing needs and assists with recruitment and candidate evaluation.
• Acts as trusted advisor to management on employee relations, performance, and workplace conflicts.

Job description

Job Summary:

The People Operations Advisor assists with the administration of the day-to-day operations of the human resources functions and duties. The position is responsible for performing HR-related duties on a professional level. This position carries out responsibilities in the following functional areas: employee relations, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Essential Functions:

• Maintains knowledge of the legal requirements and government reporting regulations affecting human resources functions and ensures that policies, procedures, and reporting are compliant.
• Administers various human resource plans and procedures for assigned employees; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual while maximizing employee engagement.
• Participates in developing department goals, objectives and systems.
• Assists with the compensation program; monitors the performance evaluation program & revises as necessary.
• Develops company-wide communication for new and ongoing HR activities.
• Develops and maintains HR metrics and other records, reports, and logs to conform to reporting requirements.
• Identifies strategic staffing needs and conducts recruitment effort for exempt and nonexempt personnel; coordinates recruitment and hiring processes; writes and/or assists in the development of interview questions; creates job postings and other advertisements; and, evaluates applicants for eligibility.
• Act as a trusted advisor to management and employees, providing guidance and support on employee relations issues, performance management, and workplace conflict resolution.
• Serve as the primary point of contact for employees and managers to address workplace concerns, conflicts, grievances, and disciplinary matters.
• Collaborate with HR and management to develop and implement appropriate corrective actions, disciplinary measures, or performance improvement plans based on investigation findings and facilitate mediation and conflict resolution sessions between employees or between employees and managers to resolve disputes and maintain positive working relationships.
• Fields and investigates employee issues, assists supervisors in writing performance development plans, facilitates counseling and conducts exit interviewing as needed.
• Participates in administrative staff meetings and attends other meetings and seminars as appropriate.
• Maintains human resource information system records and compiles reports from the database.
• Maintains compliance with federal and state regulations concerning employment.
• Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that create new value for customer-owners and employees.
• Reviews and facilitates approval and processing of pay changes and other changes to employee status.
• Responds to a variety of HR related questions and requests.
• Collaborates with co-workers to respond to internal and external requests; serves as back-up and provides office coverage in the absence of other personnel or as needed.
• Establishes and maintains personnel files and other HR records.
• Assists with drafting and revising human resources related policies and procedures.
• Performs other duties as assigned.

Requirements:

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Possess the ability to resolve issues with other departments and coworkers without direct supervision.
• Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
• Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.
• Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization.
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies.
• Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.

Minimum Education & Experience Requirements for LEVEL I:

Bachelor’s degree and one (1) year of experience, or associate’s degree and three (3) years’ experience, or high school diploma or GED and five (5) years of progressively responsible experience.

Minimum Education & Experience Requirements for LEVEL II:

Bachelor’s degree and three (3) years of progressively responsible relevant experience, or an associate’s degree and five (5) years progressively responsible experience, or a high school diploma or GED and seven (7) years of progressively responsible experience. The experience required for supervisory positions will be inclusive of at least one (1) year of supervisory/management experience.

The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal.

Employment is contingent upon the outcome of all required criminal background checks.

Compliance with our Employee Health Procedure is a condition of employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs require that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.