People-First Restaurant Ops Lead | Staffing & Training

Wendy's; Albany (GA); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Wendy's Albany is seeking an experienced restaurant leader to manage daily operations and staff with a focus on staffing, training and scheduling. You will help build and retain a 5-star team by identifying talent and placing people in the right roles at the right time, while embodying Dave’s Legacies and Delight Every Customer.

You’ll support the General Manager with coaching and development, maintaining a fun, inviting work environment where the team feels respected and valued.

Qualifikationen

• Experience leading people, preferably in foodservice.
• Ability to manage operations in a fast-paced environment.
• Knowledge of food safety procedures and standards.

Aufgaben

• Manage daily operations and staff with focus on staffing, training and scheduling.
• Identify top talent and place people in the right roles at the right time.
• Coach and develop team to maintain a welcoming work environment.
• Ensure food safety and consistent guest experiences across shifts.

Kenntnisse

Leadership

Staff scheduling

Training

Customer service

Food safety

Ausbildung

High school diploma

Tools

POS systems

Registers

Jobbeschreibung

Under the leadership of the General Manager, you will manage the daily operations and staff of a Wendy’s restaurant with a specific focus on staffing, training and scheduling, all of which will help build and retain a 5-star team.

• You will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members’ in-particular will rely on you to teach them how to live Dave’s Legacies and how to “Delight Every Customer.”
• You will support the General Manager in providing coaching and development to the team. Your General Manager will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.
• You’ll support the GM in all people and operations areas for a Wendy’s restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro.
• This one’s a no-brainer: you’re key to increasing store sales and profit goals.
• Whether you started out as a Crew Member or you’re coming from another foodservice organization, you believe in Wendy’s and are glad to be a part of our family.

What you bring to the table:

• Minimum of years of experience leading people, even better if you did it in a foodservice environment.
• High school diploma or GED. (Some college experience or military background? Tell us that, too.)
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Knowledge of food safety procedures and standards
• Flexible work availability.

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.
• Handle weather-related moments like rain at the drive-thru, taking trash out in the summer, etc.
• Wear a headset and understand restaurant equipment from a grill to registers and computers.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.