People-First Restaurant Front-of-House Leader

Shirlington; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Busboys and Poets in Arlington, Virginia is seeking a dedicated Front-of-House Manager to oversee operations and deliver exceptional training to a diverse staff. Ideal candidates will have at least 2 years of managerial experience in a full-service restaurant, possess strong communication and team-building skills, and be committed to excellent customer service. This full-time position demands a leader who can thrive in a fast-paced environment and maintain brand excellence while working flexible hours.

Qualifications

• At least 2 years as a Front‑of‑House/Floor Restaurant Manager at a full‑service restaurant.
• Strong team-building and communication skills to train and motivate employees.
• Ability to meet deadlines, even during high volume periods.

Responsibilities

• Deliver training to staff and manage overall operations.
• Uphold brand standards for employee performance and guest service.
• Evaluate employee performance and resolve grievances.

Skills

Team-building

Communication

Customer service

Time management

Technical aptitude

Education

High school diploma or equivalent

Hospitality and restaurant management certification or college degree

Tools

Web-based applications

Excel

Word

Job description

Busboys and Poets in Arlington, Virginia is seeking a dedicated Front-of-House Manager to oversee operations and deliver exceptional training to a diverse staff. Ideal candidates will have at least 2 years of managerial experience in a full-service restaurant, possess strong communication and team-building skills, and be committed to excellent customer service. This full-time position demands a leader who can thrive in a fast-paced environment and maintain brand excellence while working flexible hours.