PEOPLE Department Manager

McDonald's; Trinidad (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wage and bonus program

Health and dental benefits program

Annual performance review program

Job summary

McDonald's is seeking a Restaurant People Manager to lead the HR function within the restaurant, overseeing hiring, pay administration, benefits, training, and policy enforcement.

The role drives recruitment and onboarding, manages performance evaluations, and ensures compliance with employment laws. This position requires strategic HR partnership with leadership and hands-on delivery of HR processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• Minimum of three years of human resource management experience preferred.
• SHRM-CP or SHRM-SCP highly desired.

Responsibilities

• Partners with the leadership team to understand and execute the HR strategy, including talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to management on complex HR questions and sensitive issues.
• Manages talent acquisition processes including recruitment, interviewing, and hiring in collaboration with department managers.
• Analyzes compensation and benefits trends; researches and proposes competitive base and incentive pay programs.
• Implements learning and development programs that provide internal opportunities for employees.
• Oversees disciplinary meetings, terminations, and investigations in line with policy.
• Maintains compliance with federal, state, and local employment laws and regulations.
• Keeps up-to-date with HR trends, regulations, and new technologies.

Skills

Communication

Interpersonal skills

Organizational skills

Analytical thinking

Task delegation

Integrity and confidentiality

Employment law knowledge

MS Office

HRIS/eHR systems

Education

Bachelor's degree in HR/Business

SHRM-CP or SHRM-SCP certification desired

Tools

Microsoft Office

HRIS/eHR systems

Job description

Job Summary

The Restaurant People Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, training, and leave, and enforcing company policies and practices.

Supervisory Responsibilities

• Recruits, interviews, hires, and trains new staff in the restaurant.
• Oversees the daily workflow of the department.
• Plans, coordinates and monitors restaurant training program.
• Establishes weekly crew scheduling to meet department staffing.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities

Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

Provides support and guidance to management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.

Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings.

Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

Implements learning and development programs and initiatives that provide internal development opportunities for employees.

Oversees employee disciplinary meetings, terminations, and investigations.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Performs other duties as assigned.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s eHR and talent management systems.

Education And Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience preferred.
• SHRM-CP or SHRM-SCP highly desired.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Additional Information

• Competitive Wage (including cell phone and gas allowance) and Bonus Program
• Annual Performance Review Program
• Health and Dental Benefits Program