People & Culture Specialist

Casa Esperanza; Malden (MA); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Holiday pay

Paid time off

Sick pay

Long/Short-Term Disability

Life insurance

HRA - Health Reimbursement Arrangement

FSA/DCA

EAP (ComPsych)

Tuition remission

Career advancement opportunities

Increased salary for credentials

Job summary

Casa Esperanza, Inc. is seeking a People & Culture Specialist to enhance the employee experience from day one. The role focuses on onboarding, training coordination, and fostering an inclusive, mission-driven workplace across multiple sites in Massachusetts and beyond.

Hybrid work status with 4 days onsite and 1 day remote; salary range is $58,000–$60,000 annually. Strong Spanish bilingual abilities required for this position.

Qualifications

• Two years in HR, onboarding, training coordination, or employee services.
• Excellent organizational and project management skills.
• Strong interpersonal and customer service abilities.
• Excellent written and verbal communication.
• Ability to manage multiple priorities with attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Spanish bilingual required.

Responsibilities

• Lead onboarding from offer acceptance through first day.
• Coordinate New Employee Orientation sessions.
• Partner with hiring managers, IT, Facilities, Payroll, and dept leaders to prep employees.
• Coordinate mandatory training and maintain training records.
• Support HR operations including HRIS updates, onboarding docs, benefits enrollment, and personnel records.
• Monitor compliance with employment documentation, licensure, certifications, and training.
• Coordinate employee engagement, recognition, and wellness initiatives.
• Help create an outstanding employee experience reflecting Casa Esperanza's mission and values.

Skills

Spanish bilingual

Excellent communication

Organizational skills

Customer service

Education

Associate degree in HR/Business

Bachelor’s degree preferred

Tools

HRIS (Rippling)

LMS experience

Job description

About this position

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

Join a Mission That Changes Lives

At Casa Esperanza, Inc., our employees are at the heart of everything we do. We are seeking a passionate, organized, and people-focused People & Culture Specialist to help create an exceptional employee experience from day one.

If you enjoy building relationships, coordinating onboarding and training, creating welcoming experiences for new employees, and supporting a positive workplace culture, we'd love to meet you.

As our People & Culture Specialist, you'll play a key role in ensuring every employee has the tools, resources, and support needed to succeed while helping strengthen an inclusive and mission-driven workplace.

What You'll Do

• Lead the onboarding process from offer acceptance through a successful first day.
• Coordinate engaging New Employee Orientation sessions.
• Partner with hiring managers, IT, Facilities, Payroll, and department leaders to ensure employees are fully prepared to begin work.
• Coordinate mandatory training and maintain employee training records.
• Support HR operations, including HRIS updates, onboarding documentation, benefits enrollment, and personnel records.
• Monitor compliance with employment documentation, licensure, certifications, and required training.
• Coordinate employee engagement, recognition, and wellness initiatives.
• Help create an outstanding employee experience that reflects Casa Esperanza's mission and values.

What We’re Looking For

Required Qualifications

• Associate degree in Human Resources, Business Administration, or a related field (Bachelor's preferred).
• Minimum of two years of experience in Human Resources, employee onboarding, training coordination, or employee services.
• Excellent organizational and project management skills.
• Outstanding interpersonal and customer service abilities.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Spanish Bilingual Required.

Preferred Experience

• Healthcare, behavioral health, nonprofit, or human services experience.
• Experience with HRIS platforms (Rippling preferred).
• Experience using Learning Management Systems (LMS).
• SHRM-CP or PHR certification is a plus.

Our Culture

• Compassion and respect
• Integrity and accountability
• Collaboration and teamwork
• Continuous learning and improvement
• Trauma-informed and recovery-oriented practices

Work Status (Hybrid)

FT 40 Hours Monday to Friday

Onsite (4 days) & 1 day Remote

Location: Roxbury 2 days + Tewksbury 2 days and 1 day Remote

What we offer

• Compensation: $58,000 - $60,000 annual salary
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay - 10 paid days per year
• Long/Short-Term Disability
• Paid by Company Life Insurance
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

Pay range

The pay range for this role is: 58,000 - 60,000 USD per year (Administrative Offices)

Casa Esperanza, Inc. is an Equal Opportunity Employer and welcomes applicants from all backgrounds.