People & Culture Partner

PopStroke Entertainment Group; Plano (TX); Presencial; USD 100 000 - 130 000; Tempo integral

Resumo da oferta

A dynamic hospitality company based in Texas is seeking a People & Culture Partner to enhance leadership and culture across venues. You will work closely with leaders to manage performance, develop talent, and ensure compliance while embodying the values of the company. This role requires 8-12 years of experience in HR roles within multi-unit environments, with a Bachelor's degree mandatory and a Master's preferred. Join us to drive cultural engagement and operational success while helping our teams achieve their fullest potential.

Qualificações

• 8-12+ years in HRBP/People Partner/HR Director roles required.
• Proven success in multi-unit hospitality or operations-heavy environments.
• Ability to develop leadership skills across venues.

Responsabilidades

• Serve as trusted advisor to Operations and executive leaders.
• Translate business goals into People priorities and action plans.
• Lead complex employee relations cases and investigations.

Conhecimentos

People expertise

Leadership capability

Executive presence

High emotional intelligence

Business acumen

Formação académica

Bachelor's Degree

Master's Degree (preferred)

Descrição da oferta de emprego

Overview

The People & Culture Partner is the strategic engine of our People function — embedded in the business to elevate leadership capability, strengthen culture, and drive performance across all venues.

This is not an HR role. This is a business partnership role with People expertise. You will serve as the go to contact for Venue Leaders ensuring they are ready for anything their day may bring.

People & Culture Partner (Director-Level Business Partner Role)

Reports to: Chief People Officer

Role Purpose

The People & Culture Partner is the strategic engine of our People function — embedded in the business to elevate leadership capability, strengthen culture, and drive performance across all venues.

This is not an HR role. This is a business partnership role with People expertise. You will serve as the go to contact for Venue Leaders ensuring they are ready for anything their day may bring.

Core Responsibilities

• People Strategy & Leadership

• Serve as trusted advisor to Operations and executive leaders
• Translate business goals into People priorities and action plans
• Coach leaders on accountability, engagement, performance, and development
• Assist as needed with onboarding, offboarding, I-9 / E-Verify, personnel files, and HRIS accuracy
• Assist as needed with benefits administration, life events, leaves, workers’ comp, and unemployment paperwork

• Performance & Talent

• Own performance management cycles, calibration, and talent reviews
• Build leadership pipeline for OP, AOP, and KM roles
• Ensure we are developing a bench for the Special Ops Team and developing that talent
• Lead succession planning, development programs, and internal mobility

• Compliance, Employee Relations & Risk

• Lead complex employee relations cases and investigations
• Partner with operators on terminations, performance actions, and sensitive matters
• Ensure compliance and consistent application of People policies
• Use Legal Resources when needed on complext issues
• Maintain OSHA logs, injury reports, training records, and policy acknowledgements
• Partner with insurance carriers and vendors on claims documentation and follow-up

• Culture & Engagement

• Champion the PopStroke Way
• Design and execute engagement, recognition, and leadership communication strategies
• Lead culture resets in new, growing, or struggling venues
• Support recognition programs, celebrations, and internal communications
• Assist with People initiatives, training days, and culture moments
• Be a culture driver and resource for all leaders and venues

• Operational Partnership

• Partner with Recruiting, Ops, Training, and Special Ops teams
• Support store openings, turnarounds, and leadership transitions
• Analyze trends and provide executive-level insight

Ideal Candidate

• 8–12+ years in HRBP / People Partner / HR Director roles
• Proven success in multi-unit hospitality, retail, or operations-heavy environments
• Executive presence, high EQ, and strong business acumen
• Known for building leaders, not just managing issues
• Bachelors Degree Required
• Masters Degree Preferred
• Employment is contingent upon successful completion of a background check, where permitted by law.

About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.

Our Core Values

• Make It Fun - If it’s not fun, rethink how we’re doing it. We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.
• Bring the Energy - Your vibe sets the tone. Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.
• Roll Up Your Sleeves - See it. Fix it. Jump in. We are hands on problem solvers that jump in and become part of the solution. We leave things better than we found them.
• Own It - Live your role with an owner’s mindset. We take pride in our work, hold ourselves accountable, and treat the business like it’s our own.
• Get Off the Hamster Wheel - Don’t repeat yesterday — rethink, improve, grow. We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other.

These values are how we show up every day. This is what it means to live The PopStroke Way.

PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PopStroke is an Equal Opportunity Employer.