People and Culture Manager

The Crescent Hotels Group; Baltimore (MD); Sur place; USD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Highly competitive wages

Exceptional benefits for you and your家

401K matching

Flexible scheduling

Discounts on Crescent properties

Discounts at IHG properties

Résumé du poste

Crescent Hotels & Resorts seeks a People and Culture Manager to lead day-to-day HR operations, partner with business leaders, and support a compliant, high-performing workplace in Baltimore. This hands-on role balances strategic initiatives with practical execution across employee relations, recruiting, onboarding, compliance, performance management, benefits, and HR administration.

Join a team that values diversity, offers competitive wages, benefits, and growth opportunities, and provides

Qualifications

• 3 years of progressive HR experience, including employee relations, recruiting, compliance, benefits, and HR operations.
• Working knowledge of federal and Maryland employment laws and HR best practices.
• Strong interpersonal, communication, problem-solving, and conflict-resolution skills.
• Ability to handle sensitive matters with professionalism, discretion, and sound judgment.
• Experience using HRIS, payroll, applicant tracking, or related HR technology systems.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
• Experience managing employee relations investigations and advising managers on performance or disciplinary matters.
• Comfort using HR data and reporting to recommend practical business solutions.

Responsabilités

• Manage core HR programs, including employee relations, recruiting, onboarding, performance management, compensation support, benefits administration, leave management, and HR compliance.
• Serve as a trusted advisor to managers and employees on policies, procedures, employee concerns, workplace expectations, and conflict resolution.
• Ensure compliance with federal, Maryland, and local employment laws and regulations, including appropriate documentation and recordkeeping.
• Partner with leadership to assess staffing needs, support workforce planning, and improve retention and employee engagement.
• Lead or support full-cycle recruiting efforts, including job postings, candidate screening, interview coordination, offer support, and onboarding.
• Administer HR policies and recommend updates that promote consistency, accountability, and a positive employee experience.
• Support performance review processes, coaching managers on goal setting, feedback, documentation, and development planning.
• Coordinate employee training initiatives, including compliance training, manager training, and professional development opportunities.
• Maintain accurate employee records and HR systems data while protecting confidentiality and sensitive information.
• Analyze HR metrics and trends to identify opportunities for process improvement and inform leadership decisions.

Connaissances

employee relations

recruiting

compliance

benefits administration

HR operations

communication

problem solving

conflict resolution

HR data reporting

teamwork

Outils

HRIS

Payroll systems

Applicant tracking systems (ATS)

Microsoft Office Suite

Description du poste

Description

At Kimpton Hotel Monaco Baltimore Inner Harbor, we put our guests on the fast track to luxury, comfort, and urban adventure. Our newly renovated, grand 202-room boutique hotel and The Morely resides in the historic B&O Railroad Headquarters, offering a tranquil setting near the beautiful Inner Harbor waterfront. At one time, our ornate, 1906 Beaux-Arts building buzzed with the comings and goings of the Gilded Age's power players. Today, we keep business and leisure travelers connected to the exciting offerings of Charm City with our central downtown location near the Baltimore Convention Center, National Aquarium, Oriole Park at Camden Yards, and Johns Hopkins University.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team members to join us on our management team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts at IHG brand properties worldwide

Here is what you will be doing each day:

We are seeking an experienced People and Culture Manager to lead day-to-day HR operations and partner with business leaders to support a positive, compliant, and high‑performing workplace. This role is ideal for a hands‑on HR professional who can balance strategic people initiatives with practical execution across employee relations, recruiting, onboarding, compliance, performance management, benefits, and HR administration.

• Manage core HR programs, including employee relations, recruiting, onboarding, performance management, compensation support, benefits administration, leave management, and HR compliance.
• Serve as a trusted advisor to managers and employees on policies, procedures, employee concerns, workplace expectations, and conflict resolution.
• Ensure compliance with federal, Maryland, and local employment laws and regulations, including appropriate documentation and recordkeeping.
• Partner with leadership to assess staffing needs, support workforce planning, and improve retention and employee engagement.
• Lead or support full‑cycle recruiting efforts, including job postings, candidate screening, interview coordination, offer support, and onboarding.
• Administer HR policies and recommend updates that promote consistency, accountability, and a positive employee experience.
• Support performance review processes, coaching managers on goal setting, feedback, documentation, and development planning.
• Coordinate employee training initiatives, including compliance training, manager training, and professional development opportunities.
• Maintain accurate employee records and HR systems data while protecting confidentiality and sensitive information.
• Analyze HR metrics and trends to identify opportunities for process improvement and inform leadership decisions.

Does this sound like you?

• 3 years of progressive HR experience, including employee relations, recruiting, compliance, benefits, and HR operations.
• Working knowledge of federal and Maryland employment laws and HR best practices.
• Strong interpersonal, communication, problem‑solving, and conflict‑resolution skills.
• Ability to handle sensitive matters with professionalism, discretion, and sound judgment.
• Experience using HRIS, payroll, applicant tracking, or related HR technology systems.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
• Experience managing employee relations investigations and advising managers on performance or disciplinary matters.
• Comfort using HR data and reporting to recommend practical business solutions.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts