PEO Implementation Project Manager

Paychex; Irving, Tempe, Saint Petersburg, West Henrietta (TX, AZ, FL, NY); On-site; USD 49,000 - 77,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Paid time off

Flexible work-life balance

Job summary

Paychex in Irving, TX seeks a project manager to lead the implementation of Paychex software and hardware for client onboarding, ensuring a cohesive, end-to-end experience.

You will coordinate internal teams—Payroll, Benefits, ACA, HR—and external partners, manage timelines, communicate status, and drive process improvements to meet client needs.

This role emphasizes strong communication, risk management, and attention to detail to deliver successful launches and enable ongoing service.

Qualifications

• Bachelor's Degree preferred.
• 2 years of experience in Client Onboarding preferred.
• Sales experience preferred.
• Communication experience preferred.
• Needs Assessment experience preferred.
• Coordinating experience preferred.
• Management experience preferred.
• Project Management experience preferred.
• Project Scoping experience preferred.
• Contingency Planning experience preferred.
• Product Software Implementation Method experience preferred.
• Process Improvement experience preferred.
• Hardware Architecture experience preferred.
• Paychex experience preferred.
• Employee Onboarding experience preferred.
• Software Documentation experience preferred.
• Sales Management experience preferred.

Responsibilities

• Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met.
• Manages client employees benefit onboarding process, including conducting the employee orientation meeting.
• Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch.
• Interfaces internally with Payroll, Payroll Compliance, Benefits, ACA Compliance, Human Resources, the new Client Data Team, and Sales; externally partners with clients, worksite employees, brokers, and vendors.
• Ensures client expectations are properly set and exercises agility and strong communication when timelines change.
• Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met.
• Manages communications and meetings with team members to ensure tasks are being completed and deadlines met.
• Provides Management team with regular status reports to ensure client satisfaction and progress is being met.
• Ensures a thorough transition of the client to Ongoing Service.
• Makes recommendations regarding needs analysis and potential process improvements; coordinates client training to ensure client expectations are met.

Skills

Sales

Communication

Needs Assessment

Coordinating

Management

Project Management

Project Scoping

Contingency Planning

Product Software Implementation Method

Process Improvement

Hardware Architecture

Paychex

Employee Onboarding

Software Documentation

Sales Management

Education

Bachelor's Degree

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Acts as project manager on behalf of Paychex PEO and the client during implementation. Coordinates efforts of team responsible for the client's employee onboarding and implementation of Paychex software and hardware systems; ensuring the client as a cohesive and holistic experience.

Responsibilities

• Acts as a contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met.
• Manages client employees benefit onboarding process, including conducting the employee orientation meeting.
• Creates and manages an implementation timeline, sets expectations and defines responsibilities with concise communication, including all tasks to be completed to ensure a successful client launch.
• This position interfaces internally with Payroll and Payroll Compliance, Benefits, ACA Compliance, Human Resources, the new Client Data Team, and Sales; externally this position partners with clients, worksite employees, brokers, and vendors.
• Ensure client expectations are properly set and exercises agility and strong communication skills when timelines change.
• Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met.
• Manages communications and meetings with team members to ensure tasks are being completed and deadlines met.
• Provides Management team with regular status reports to ensure client satisfaction and progress is being met.
• Ensures a thorough transition of the client to Ongoing Service.
• Makes recommendations regarding needs analysis and potential process improvements. Coordinates client training to ensure client expectations are met.

Qualifications

• Bachelor's Degree - Preferred
• 2 years of experience in Client Onboarding.
• Sales - Preferred
• Communication - Preferred
• Needs Assessment - Preferred
• Coordinating - Preferred
• Management - Preferred
• Project Management - Preferred
• Project Scoping - Preferred
• Contingency Planning - Preferred
• Product Software Implementation Method - Preferred
• Process Improvement - Preferred
• Hardware Architecture - Preferred
• Paychex - Preferred
• Employee Onboarding - Preferred
• Software Documentation - Preferred
• Sales Management - Preferred

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay for this position is $49,000,00 - $77,000 annually + bonus. Please keep in mind that this is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this rang

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.