Pension Calculation Administration - Associate Manager

WTW; Boston, Philadelphia (MA, Philadelphia County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan (401k)

Job summary

WTW is seeking a Pension Outsourcing Benefits Manager to lead retirement plan administration, focusing on complex pension calculations and related activities. You will mentor staff, deliver client deliverables, and act as a trusted advisor to clients.

This role can be held remotely from any location in the United States, with visa sponsorship not offered for this opportunity. You will collaborate with global colleagues and travel as needed to support client projects.

Qualifications

• Bachelor’s degree or prior benefits administration experience required.
• 5+ years’ calculation experience in administration of defined benefit plans; consulting experience a plus.
• Experience collaborating with colleagues in different countries.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple projects and deliver quality work on time and budget.
• Experience mentoring and developing junior staff.

Responsibilities

• Serve as technical leader and SME to internal team and clients.
• Troubleshoot issues and create client deliverables.
• Deliver client management and project deliverables for assigned clients.
• Act as primary daily contact to clients on calculation-related issues.
• Interface with colleagues across practices and regions on client issues.
• Develop trusted advisor relationships with client contacts.

Skills

Team collaboration

Client management

Strong communication

Mentoring juniors

Problem solving

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

Description

In this challenging role as a Pension Outsourcing Benefits Manager, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities. If you’re looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career.

In this role you will serve as a technical leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital.

This role can be held remotely from any location in the United States.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• Enhance your knowledge of all aspects of retirement plan administration
• Enjoy a well-defined career path with opportunities for growth and advancement
• Leverage the most cutting-edge tools and resources and some of the world’s experts in retirement plan design, management and pension administration
• Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
• Serve as primary, daily contact to clients on delivery of calculation related issues services and raise appropriate issues to Directors
• Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
• Manage a diverse set of pension administration services individually and through team initiatives
• Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g. transfers, QDRO’s)
• Review pension benefit commencement packages
• Ensure that work of self and team is delivered in accordance with professional and work excellence standards
• Deliver formal and informal process training to both team members and client contacts

Qualifications

The Requirements

• Bachelor’s degree or prior benefits administration experience required.
• 5 or more years’ of calculation experience in administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus
• Must have experience collaborating with other colleagues in different countries
• Excellent written and verbal communication skills
• Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget
• Experience mentoring and developing junior staff
• Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients
• Strong interpersonal and team skills
• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
• Proficient in Microsoft Office Excel
• Ability to work independently and on client teams in a fast-paced environment
• Sense of accountability; owning one’s work and taking pride in it
• Self-motivated
• Ability to travel and work extended hours as needed

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $65,000 to $90,000 USD per year.

The role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits:Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits:Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave),Paid Time Off
• Retirement Benefits:Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.