Peloton Retail Experience Specialist

Peloton Interactive, Inc.; Nashville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous paid time off policy

Employee Stock Purchase Plan

401k, tuition reimbursement and loan #

Job summary

Peloton Interactive, Inc. is seeking a Peloton Expert to deliver best-in-class in-store experiences and drive sales in our Nashville retail stores.

The role reports to a Store Manager and focuses on educating visitors about Peloton products and content, creating personalized solutions, and converting interest into memberships. The position requires open availability, a 40-hour work week, and the ability to work evenings, weekends, and holidays to support store needs.

Qualifications

• Approachable, a good listener, and empathetic.
• Sales, service, or fitness experience in a customer-centric environment.
• Ability to create immersive customer experiences.
• Strong verbal and written communication skills.
• Ambitious, hardworking and team-oriented.
• Flexible with schedule, including evenings, weekends, holidays.

Responsibilities

• Provide excellent service and solutions to all current and future Members.
• Stay current with new products, features, and content.
• Help customers find the right product fit for their needs.
• Meet or exceed established performance goals.
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned.
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.

Skills

Customer service

Communication

Sales experience

Team player

Flexible schedule

Active listening

Job description

Peloton Interactive, Inc. is seeking a Peloton Expert to deliver best-in-class in-store experiences and drive sales in our Nashville retail stores.

The role reports to a Store Manager and focuses on educating visitors about Peloton products and content, creating personalized solutions, and converting interest into memberships. The position requires open availability, a 40-hour work week, and the ability to work evenings, weekends, and holidays to support store needs.