Peloton Expert (Part-Time) - Detroit Twelve Oaks

Peloton Interactive; Detroit (MI); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision

401k

Tuition reimbursement

Mental health services

PTO

Stock Purchase Plan

Parental leave

Commuter benefits

Product discounts

Job summary

Peloton Interactive is seeking a Peloton Expert to deliver outstanding in-store experiences, educate visitors on Peloton products and content, and close sales. Reporting to a Store Manager, you will create immersive customer interactions and tailor solutions to Members.

This part-time role supports store operations, participates in product knowledge updates, and collaborates with teams across departments. You must be flexible to work evenings, weekends, and holidays; hourly pay is $19.50.

Qualifications

• Sales, service, or fitness experience in a customer-centric environment.
• Ability to create immersive customer experiences.
• Strong verbal and written communication skills.
• Ambitious, hardworking and team-oriented.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

Skills

Sales experience

Customer service

Fitness knowledge

Communication skills

Team oriented

Job description

** This role will be eligible to participate in the monthly commission compensation plan **

All part-time team members are eligible for benefits beginning on their date of hire. This includes PTO, medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more.

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customised solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!

YOUR DAILY IMPACT AT PELOTON

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO PELOTON

• You are approachable, a good listener, and empathetic
• You have sales, service, or fitness experience in a customer-centric environment
• You have the ability to create immersive customer experiences
• Strong verbal and written communication skills
• You are ambitious, hardworking and team‑oriented
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays
• Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hourly Pay Rate: $19.50 USD - $19.50 USD

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, travelling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, colour, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail]. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

• Medical, dental and vision insurance
• Generous paid time off policy
• Short‑term and long‑term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!