Peer Support Specialist (Drop-In Center) - Part Time/Relief

LifeWorks Austin; Austin (TX); On-site; USD 26,000 - 37,000; Part time

Job summary

LifeWorks in Austin, TX is seeking a part-time Peer Support Specialist to join our Peer Services team. This role uses lived experience and training to provide support, education, and mentorship to individuals through group facilitation, outreach, and recovery-focused activities.

The position is 19 hours per week, with a fixed Saturday shift from 12:00pm to 8:00pm and additional shifts as available. Starting pay is $22.75 per hour.

Qualifications

• Requires GED or HS Diploma and 2 years of peer support experience.
• Requires state certification as a Certified Peer Support Specialist (PSS).
• Requires lived experience with trauma and substance use or mental health challenges; maintain recovery over 2 years.
• Experience with databases; proficient in Microsoft Office.

Responsibilities

• Provide client-centered, healing-centered peer support services to diverse individuals.
• Promote recovery, resiliency, and accountability to help others achieve long-term recovery.
• Meet with clients to establish safe relationships for learning and problem-solving; assist in building a support network.
• Facilitate regular support groups and social activities on site or in the community.
• Engage in outreach to connect with individuals unfamiliar with LifeWorks services.
• Develop and deliver recovery-related presentations and outreach on relevant topics.
• Advocate for clients to ensure needs are recognized and addressed.
• Maintain relationships with staff and community contacts; document progress in the database.

Skills

Client Focus

Collaborates and Adapts

Honors Differences

Nimble Learning

Builds Trust

Action Oriented

Living Recovery Experience

Lived Experience Sharing

Education

GED or HS Diploma

Certified Peer Support Specialist (PSS) Texas

Youth/Young Adult Peer Support Training

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

LifeWorks of Austin, TX is looking for a Peer Support Specialist to join our Peer Services team!

A Peer Support Specialist utilizes their lived experience and training to provide support services and education to individuals via group facilitation, individual mentorship, community collaboration, and the provision of alternative activities. The Peer Support Specialist utilizes a trauma-informed, strength-based model of support to foster and promote recovery and wellness with each client served.

part-time, non-exempt position does not exceed 19 hours per week. The schedule offered with this role will be a fixed shift on Saturday's from 12:00pm - 8:00pm. The remaining shifts can be picked up on an as available basis with a minimum requirment of 1 additional 8-hour shift or 2 additional 4-hour shifts per month. This position has a starting rate of $22.75/hr.

Responsibilities

• Provide client-centered, healing-centered peer support services to diverse individuals who may have experienced chronic homelessness, systems involvement, mental health challenges, substance use challenges, a history of trauma, etc.
• Promote recovery, resiliency, and accountability to help others initiate or achieve long-term recovery to enhance quality of life, health, and wellness.
• Meet with individual clients, as needed, to establish a safe, healthy relationship for learning, problem-solving, and participating in community activities; assists clients in building a network of support; makes referrals and coordinates client services, as appropriate.
• Facilitate regular support groups and social activities, on site and/or within the community, through the implementation of program curricula, experiential activities, presentations and discussions, field trips and/or skill-based activities.
• Participation in outreach opportunities to effectively engage with individuals who may be unfamiliar with LifeWorks services and supports.
• Plan, develop, and provide recovery-related presentations and outreach on a variety of topics, such as harm reduction, substance use and disease prevention/intervention, health/mental health promotion, trauma and recovery, community resources, relationship-building, and coping strategies.
• Advocate for clients within the community as well as internally to ensure that client needs are being recognized, represented, and addressed.
• Develop and maintain positive working relationships with agency staff and community contacts such as referral sources, recovery community organizations, peer-run programs in non-recovery organizations, and other service providers.
• Maintain up-to-date online documentation of client services and contacts by frequently entering into agency database. Document client progress toward recovery goals.
• Comply with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency. These requirements may pertain to data, paperwork, philosophies, processes, and procedures, among other things.
• Additional duties as they relate to recovery support, including but not limited to, transporting clients in personal vehicles, resource navigation, and instrumental support.
• Maintain approved non-clinical supervision and continuing education.
• Use crisis intervention and de-escalation techniques to assist clients in mental or emotional crisis.
• Other duties as assigned.

Qualifications

EDUCATION AND EXPERIENCE

• Requires a GED or HS Diploma and 2 years of related individual and group peer support experience.
• Requires obtaining state certification as a Certified Peer Support Specialist (PSS).
• Requires lived experience with 1) trauma and 2) substance use or mental health challenges. Record of maintaining own recovery over the past 2-year period.
• Experience with databases; proficient level experience with Microsoft Office including, Word, Excel, and Outlook.

Preferred Education And Experience

• Holds Peer Support Specialist (Mental Health Peer Specialist, Recovery Support Peer Specialist) Texas Certification.
• 1+ years’ work experience as a Certified Peer Specialist/Peer Supporter.
• Completed Youth and Young Adult Peer Support Training.

Core Competencies And Skills

• Client Focus - Builds transformational relationships with clients and delivers mission-centered solutions.
• Collaborates and Adapts - Builds partnerships and works collaboratively with others to meet shared objectives and fulfill our mission; adapts one’s approach and demeanor to meet the shifting demands of different situations.
• Honors Differences - Embraces different perspectives, cultures, and backgrounds by being open to others’ opinions, ideas, and experiences; develops an inclusive culture that creates solutions to meet the needs of our clients.
• Nimble Learning - Actively learns from successes, failures, and others’ experiences, and shows a willingness to pivot and try new things.
• Builds Trust - Gains the confidence and trust of others through integrity, dependability, and authenticity.
• Action Oriented - Takes initiative, shows resourcefulness, and directs focus and energy on mission-critical opportunities, challenges, and changes.
• Maintains a personal commitment to own mental health/substance use recovery.
• Ability to share lived experiences in a helpful, inspirational way; model healthful behaviors.

CERTIFICATES, LICENSES, REGISTRATIONS

• Required to possess a valid driver's license and have access to a personal reliable vehicle with valid auto insurance.
• Standard First-Aid and CPR Certification as required by individual program.

About Lifeworks

With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, LifeWorks is committed to solving youth homelessness through housing, mental health, education, and workforce services. Our vision is a Central Texas where every young person has a place to call home, a sense of belonging, and the support to pursue a life they love.

We provide a full range of support services for vulnerable youth, ensuring that every young person has access to a safe home, the chance to heal, and opportunities to learn and work. Through innovative problem-solving, shared accountability, and evidence-based solutions, we are relentless in achieving real, sustainable, and measurable results for the clients we serve.

A career at LifeWorks offers opportunities to grow professionally while making an immediate, lasting impact on the lives of youth and families in our community. Join us in building a future where every young person has the stability and support to thrive.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.