Peer Support Specialist - Crisis BHU - Phoenix

TERRO; Phoenix (AZ); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

No premium medical plans

Dental plans including orthodontia

401(k) with company match

4 weeks paid time off in first year

Wellness program

Pet Insurance

Group life and disability insurance

Employee Assistance Program

Tuition discounts with universities

Bilingual pay differential

Job summary

Terros Health in Phoenix, AZ is hiring a 40-hour Peer Support Specialist for the Crisis Department. The role works with a licensed clinician to assist individuals experiencing mental health or substance use concerns, following best practices in crisis intervention.

You will engage in mobile crisis response, develop short-term safety plans, coordinate referrals, and maintain accurate documentation in the electronic health record. Bilingual pay differential available and shift differentials apply.

Qualifications

• GED/High school diploma with 1.5 years of behavioral health experience, or a bachelor's degree (not in behavioral health) with 1 year of behavioral health experience.
• Bachelor's degree in behavioral health field (e.g., Psychology, Social Work, Counseling) preferred.
• Peer certification within 6 months of hire date.

Responsibilities

• Responds to individuals in crisis and supports crisis intervention per protocol.
• Engages in mobile crisis response and immediate safety planning.
• Coordinates with hospitals, first responders, and family members.
• Maintains accurate client documentation in electronic health records.

Skills

Peer support

Crisis intervention

Communication

Customer service

Documentation

Education

GED/High school diploma

Bachelor's degree in behavioral health or related field

Job description

Terros Health is pleased to share an exciting and New Opportunity for a 40-hour, Peer Support Specialists - Phoenix.As part of the Phoenix Behavioral Health Unit (BHU), the Peer Support Specialist responds, along with a licensed clinician, to individuals experiencing a mental health or substance use concern, via the City of Phoenix 911 Dispatch Center.The individual will need to be professional, friendly, a self-starter, organized, and compassionate.Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!HOPE ~ HEALTH ~ HEALINGWe are currently hiring for a 40-hour Peer Support Specialists for our Crisis Department.Location: Phoenix, AZFull-Time EmploymentShifts Hours:Sunday thru Wednesday 7:00am- 5:00pmSunday thru Wednesday 9:00am to 7:00pmSunday thru Wednesday 10:00am to 8:00pmWednesday thru Saturday 5:00am- 3:00pmWednesday thru Saturday 7:00am to 5:00pmWednesday thru Saturday 9:00am to 7:00pmWednesday thru Saturday 8:00pm to 6:00amShift differentials available: $3 per hour extra for evenings and $4 per hour extra for weekendsBilingual - Language Differential are also Available!Utilizing best practices in crisis intervention, the BHU Peer Support Specialist responds to and supports individuals and families in crisis.Your duties would include but are not limited to:Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner,Displays flexibility and ability to adapt to change.Benefits & Wellness• Multiple medical plans - including a no premium plan for employees and their families• Multiple dental plans - including orthodontia• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support• 4 Weeks of paid time off in the first year• Wellness program• Pet Insurance• Group life and disability insurance• Employee Assistance Program for the Whole Family• Personal and family mental and physical health access• Professional growth & development - including scholarships, clinical supervision, and CEUs• Tuition discounts with GCU and The University of Phoenix• Working Advantage - Employee perks and discountso Gym membershipso Car rentalso Flights, hotels, movies and more• Bilingual pay differentialMinimum Requirements:GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or-A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, orA bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling)Required - Peer Certification within 6 months of hire dateThe applicant must have self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.Excellent oral and written communication skills.Must have or be able to attain CPR/First Aid Certification within 60 days of assuming role.Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employmentMust have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health and the City of Phoenix’s driving policies.Ability to perform physical duties associated with this role.