Peer Support/Engagement Specialist - Overnight

DuPage County Health Department; Wheaton (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A community health organization in Wheaton seeks a Crisis Services Technician to support individuals in mental health crises. Responsibilities include engaging clients, de-escalation techniques, and maintaining documentation. The ideal candidate has behavioral health experience and needs to obtain the Certified Recovery Support Specialist credential. Competitive benefits package offered.

Benefits

Health insurance

12 paid holidays

Pension eligibility

12 Weeks of Parental Paid Leave

Federal Student Loan Forgiveness eligibility

Qualifications

• Two years of experience in the behavioral health field, including active participation in the recovery process.
• Availability for on-site HR New Hire Orientation and on-the-job training.
• Must obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire.

Responsibilities

• Support maintenance of a safe, therapeutic environment.
• Establish rapport and strengthen engagement with individuals in crisis.
• Assist in de-escalation of clients through client engagement.

Skills

Crisis Intervention

Mental Health Support

Engagement Skills

Education

Experience in Behavioral Health

CRSS Credential

Job description

Overview

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working as a Crisis Services Technician at the new DuPage Crisis Recovery Center. This is an exciting opportunity to be part of the expanding crisis services at the DuPage County Health Department!

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Learn more about the Crisis Recovery Center.

Position

We are looking for a new team member to join us working as a Peer Support Engagement Specialist on our overnight shift; second shift, Wednesday through Saturday from 9:30 pm to 7:30 am. Salary may increase based on experience. $2.50 per hour shift differential applies.

Benefits

• Full DuPage County benefit package, including:
• 12 paid holidays
• 12 Weeks of Parental Paid Leave
• 12 Days of paid vacation
• 5 paid personal days and accrued paid sick leave
• Health insurance
• Pension-eligible position for a secure retirement
• Eligibility for Federal Student Loan Forgiveness Program

Responsibilities

• Supports maintenance of a safe, therapeutic environment for clients seeking services through our Mobile Crisis Response Team. Ability to respond to crisis calls with a crisis services counselor as a member of our Mobile Crisis Response Team.
• Establish rapport, share experiences, and strengthen engagement with individuals in a mental health crisis.
• Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Willing to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services.
• Role model positive recovery behaviors with clients in Crisis Programs.
• Provide skill building and case management to clients with high need.
• Maintain required training, licensure and/or certification.
• Complete required documentation within established timeframes, through use of an Electronic Client Record.
• Participate in team meetings to assess clients’ progress.
• Participate in emergency response activities as assigned.

Qualifications

• Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience.
• Availability to attend on-site HR New Hire Orientation and on-the-job training during the day shift, generally from 8:30 am to 4:30 pm.
• Position requires an individual with lived recovery experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire. The CRSS credential is for those who provide mental health, substance use, or co-occurring mental illness and substance use recovery support to others.
• CRSS credential holder uses unique insights gained through personal recovery experience.
• Note: Information about CRSS credential availability and application processes can be found at the following sites: illinoismentalhealthcollaborative.com/consumers/consumer_crss.htm, iaodapca.org/credentialing/recovery-support-specialist/, iaodapca.org/jobs/post-a-job/

Important links

As it is a requirement of the role, please see the following sites for more information about the CRSS credential, including the application process: illinoismentalhealthcollaborative.com/consumers/consumer_crss.htm; iaodapca.org/credentialing/recovery-support-specialist/; iaodapca.org/jobs/post-a-job/