Peer Specialist - Mobile Crisis Intervention

Riverside Community Care; Milford (MA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

11 paid holidays

Vacation and sick time accruals

Referral bonus

Job summary

Riverside Community Care is seeking a Peer Specialist to support Mobile Crisis Intervention Services in Milford, MA. This full-time position emphasizes using lived experience to assist individuals and families in navigating the care system and accessing community resources.

Responsibilities include psychoeducation, arranging follow-up services, and providing crisis support within MCI and Adult CCS as staffing allows.

Qualifications

• Must be a Certified Peer Specialist or certify within 6–12 months of hire.
• Excellent communication and organizational skills.
• Valid driver’s license and regular access to a vehicle.
• Basic computer fluency (Microsoft Office).
• High school diploma or equivalent; higher degree preferred.

Responsibilities

• Convey hope and provide psychoeducation on recovery and self-management.
• Assist in arranging services and support transitions to follow-up care.
• Provide services in MCI and Adult CCS as staffing allows.
• Support crisis-related interventions and connect clients to resources.

Skills

Certified Peer Specialist

Communication skills

Driving

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s/Associate degree in Human Services (preferred)

Tools

Microsoft Office

Job description

Peer Specialist - Mobile Crisis Intervention

Peer Specialists help to make Mobile Crisis Intervention Services welcoming, comfortable, supportive, and responsive to individuals who utilize them and their families. Using their personal experience and knowledge of navigating the greater system of care, Peer Specialists provide consumers with support, information, and assistance in connecting with and obtaining community-based resources and services.

Responsibilities

• Convey hope and provide psychoeducation, including information about recovery, rehabilitation, and crisis self-management.
• Assist in arranging services to which the individual is referred after the MCI intervention, working with the person and family to support transition to those follow-up services.
• Provide similar services in the MCI service and Adult CCS as staffing and time permit.
• Assist in interventions with individuals/families presenting in crisis due to substance use disorders; support explanation of the process to access services, availability of self-help resources, and provide follow-up for those who may or may not be ready to accept help at the time of initial contact.

Schedule & Pay

Schedule: Full Time, 40 hours. Monday through Friday, 1st shift.

Pay Rate: $22.27/hour, additional $1 for CPS, additional $2 for CARC.

Requirements

• Must be a Certified Peer Specialist or obtain certification within 6 months-1 year of hire.
• Valid driver’s license, safe driving record, and regular access to a reliable vehicle.
• Excellent communication and organizational skills.
• Basic computer fluency (including Microsoft Office).
• High school diploma or equivalent; Bachelor’s Degree or Associate’s degree in a Human Services or related field preferred.
• Certification as a Peer Specialist preferred; must immediately begin and diligently work toward certification process if hired without certification.
• Experience as a consumer of services or family member of a consumer preferred; one year experience working with target population required.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options.
• Flexible Spending Accounts – both medical and dependent care.
• Eleven paid holidays.
• Separate accruals for vacation (increases with tenure), personal, and sick time.
• Tax-deferred 403(b) retirement savings plan with employer match.
• Employee Assistance Plan / Travel Assistance Plan.
• Employee bonus for referrals resulting in hiring.
• Discounts to movie theaters, sporting, and entertainment events.
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee.

Location

Milford, MA.

EEO Statement

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.