Peer Services Specialist – Coaching

Washington Peer Jobs; Olympia (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Personal days

Insurance package

Simple IRA with employer match

Employee assistance program

Cell phone provided

Leave coverage

Job summary

Peer Washington seeks a dedicated Peer Services Specialist – Coaching to support family members of individuals in recovery. You will provide intake services, case management, and connect families with community resources to sustain recovery journeys.

Role requires peer recovery coach certification, strong organizational and communication skills, and proficiency with Microsoft Office. This is a full-time position based in Olympia with a competitive hourly wage and comprehensive benefits.

Qualifications

• Must be trained and certified as a peer recovery coach through Peer WA, CCAR, or equivalent training model.
• Must have experience working as a peer recovery coach.
• Must have great organizational, documenting, communication, and program development skills.
• Ability to be an active listener by asking questions and reflecting on what is being said.
• Proficient level of ability with computer software: Microsoft Office Products.
• Ability to work both independently and under supervision.
• Ability to maintain healthy boundaries with peers.
• Ability to manage time effectively.

Responsibilities

• Work directly with the Program Manager to establish guidelines, best practices, member tracking, and expectations in the development and application of this new position.
• Work with family members supporting loved ones that are early in recovery from or struggling with substance use disorder, mental health, and/or behavioral health concerns to provide support and referral services.
• Provide intake services and case management for programming contracts.
• Maintain weekly contact with assigned members.
• Submit data and other reporting in a timely fashion.
• Develop relationships with community partners.
• Attend all monthly staff meetings.
• Collaborate with other peers as requested in providing support to family members.
• Respond to all phone calls and emails within 1 business day.
• Act as a representative on behalf of Peer Olympia as needed with regards to community collaborations and events as assigned by the Program Manager.
• Maintain clear communication with staff and volunteers.This includes keeping the Program Manager updated on weekly schedules and copied on all important communication.
• Attend on-going training programs offered to enhance effectiveness of role.
• Host/Attend all monthly Peer Coach Support Meetings.
• Plan and execute the annual coaches appreciation event.
• Participate in cross site-specific service meetings as applicable.
• Promote and educate coworkers/members/potential members about the coaching service.
• Collaborate with Peer Olympia Coaches as requested in providing support to their matches.
• Address any concerns with coaches and recoverees including informing the program manager when appropriate.
• Develop an understanding of the Recovery Coach Academy process and participate in recruiting and screening of new coaches.
• Maintain flexibility in scheduling to participate in RCAs and other events or training.
• Complete the follow-up and potential onboarding of coaches.
• Maintain contact with all coaches and offer support, guidance, coaching, and ongoing learning opportunities for coaches.
• Complete all required tracking and data entry required to support the coaching service.
• Screen for accuracy of reported meetings routinely and address any concerns in a timely manner.
• Participate in service appropriate retreats and planning of service specific retreats.

Skills

Peer recovery coach certification

Experience as peer recovery coach

Organizational skills

Active listening

Microsoft Office

Independent work

Boundary management

Time management

Tools

Microsoft Office

Job description

Title: Peer Services Specialist – Coaching

Part/Full Time: Full Time – 40 hours/week

Reports to: Program Manager

Supervisory Role: No

Hiring Range: $22.07 - $24.18

Candidates who identify with one or more of the following are STRONGLY encouraged to apply.

• Individuals with lived experience in mental health and/or substance abuse
• BIPOC identified individuals.
• LGBTQIA+ identified individuals.
• Veterans

Purpose/Vision/Mission

Peer Washington's purpose is to provide peer emotional support and development services to:

• Washington state residents impacted by temporary or chronic addiction, mental health and/or HIV/AIDS, or other sexually transmitted diseases.
• Target disparately impacted communities through site expansion operated as a dba of Peer Washington named for location and guided by a charter identifying the target community served.
• Maintain safe space for members identified as lesbian, gay, bisexual, transgender, gender non-conforming, or other sexual minorities at all our locations regardless of the target community.
• Services shall be open to any person impacted by addiction, mental health, or HIV/AIDS; however, outreach for each site will be directed toward the community identified in the site charter.
• Our work is done in a spirit of safety, trust, inclusiveness, and celebration of individual differences.

Peer Washington envisions a community of peers connected by shared experience in compassionate support of one another.

General Summary

Peer emotional support is the foundation of the services provided by Peer Olympia.The ability to discuss struggles and successes related to experiences shared by another individual promotes healing and compliments traditionally accepted professional services in the healthcare system. The role of the Peer Services Specialist – Family Navigator is to work with family members of individuals who are struggling with issues related to mental health, addiction and/or chronic illness. The Peer Services Specialist – Family Navigator will be an accountability partner to help family members plan, evaluate, and maintain their recovery journey by engaging in a positive supportive relationship. The Peer Services Specialist – Family Navigator is also responsible for demonstrating and inspiring hope, trust and a positive outlook and optimizing member connection with a broad range of community-based services and natural supports.

Primary Responsibilities

• Work directly with the Program Manager to establish guidelines, best practices, member tracking, and expectations in the development and application of this new position.
• Work with family members supporting loved ones that are early in recovery from or struggling with substance use disorder, mental health, and/or behavioral health concerns to provide support and referral services.
• Provide intake services and case management for programming contracts.
• Maintain weekly contact with assigned members.
• Submit data and other reporting in a timely fashion.
• Develop relationships with community partners.
• Attend all monthly staff meetings.
• Collaborate with other peers as requested in providing support to family members.
• Respond to all phone calls and emails within 1 business day.
• Act as a representative on behalf of Peer Olympia as needed with regards to community collaborations and events as assigned by the Program Manager.This includes reporting back to the Program Manager with updates and for direction on how to proceed with our involvement.
• Maintain clear communication with staff and volunteers.This includes keeping the Program Manager updated on weekly schedules and copied on all important communication.
• Attend on-going training programs offered to enhance effectiveness of role.

Coaching Addendum

• Host/Attend all monthly Peer Coach Support Meetings.
• Plan and execute the annual coaches appreciation event.
• Participate in cross site-specific service meetings as applicable.
• Promote and educate coworkers/members/potential members about the coaching service.
• Collaborate with Peer Olympia Coaches as requested in providing support to their matches.
• Address any concerns with coaches and recoverees including informing the program manager when appropriate.
• Develop an understanding of the Recovery Coach Academy process and participate in recruiting and screening of new coaches.
• Maintain flexibility in scheduling to participate in RCAs and other events or training. .
• Complete the follow-up and potential onboarding of coaches.
• Maintain contact with all coaches and offer support, guidance, coaching, and ongoing learning opportunities for coaches.
• Complete all required tracking and data entry required to support the coaching service.
• Screen for accuracy of reported meetings routinely and address any concerns in a timely manner.
• Participate in service appropriate retreats and planning of service specific retreats.

Required Qualifications

• Must be trained and certified as a peer recovery coach through Peer WA, CCAR, or equivalent training model.
• Must have experience working as a peer recovery coach.
• Must have great organizational, documenting, communication, and program development skills.
• Ability to be an active listener by asking questions and reflecting on what is being said.
• Proficient level of ability with computer software: Microsoft Office Products.
• Ability to work both independently and under supervision.
• Ability to maintain healthy boundaries with peers.
• Ability to manage time effectively.

Preferred Qualifications

• Established relationships with local community-based organizations.
• Previous experience providing resource support and referrals
• Familiarity with services such as 1:1 coaching, group support, Supported Employment/Supportive Housing, Resource referral, etc.

Additional Responsibilities

This document is not intended to be an exhaustive list of responsibilities.In addition to the responsibilities listed above, additional tasks may be assigned by the Program Manager or Director.

Additional Compensation

• Starting wage $22.97 -$25.16 per hour DOE
• Paid Vacation Time – 3 weeks per calendar year, accrued at 5.00 hours per bi-monthly pay period, 120-hour maximum annual carryover.
• Paid Sick Time – 80 Hours per calendar year, accrued at 3.33 hours per bi-monthly pay period, 480-hour maximum annual carryover.
• Three Personal Days if hired prior to October 8, 2026. Three Personal Days per quarter thereafter for a total of 12 per calendar year. Personal days do not carry over from year to year, have no monetary value, and are forfeited upon employment separation.
• Medical, Dental, Vision, Life, AD&D, and Long-Term Disability; employee premiums covered by employer at 100% for employees.
• Simple IRA through Charles Schwab with an employer match of up to 3%
• Employee Assistance Program through Mutual of Omaha
• Work cell phone through AT&T
• Peer Washington covers the employee portion of Washington Unemployment and Paid Family Medical Leave at 100%.