Peer Diversion Specialist (W-Sat)

Independent Living Inc; City of Middletown (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid holidays from first day

Paid lunch break

Paid time off

401(k) with company match

Health, Dental and Vision insurance

Flexible Spending Accounts (FSA)

Life/AD&D and disability insurance

Voluntary insurances incl. CriticalIll

Job summary

Independent Living Inc. seeks a Peer Diversion Specialist in Middletown, NY. This full-time, non-exempt role focuses on outreach, advocacy, and recovery-oriented peer support for individuals facing mental health challenges and housing instability.

You will collaborate with hospitals, crisis teams, and community partners to reduce crises and promote independence. A compassionate, experienced peer advocate will thrive in this team-driven environment.

Qualifications

• High School diploma or equivalent.
• Lived experience with mental health recovery or related challenges and a desire to support others.
• Compassionate, empathetic, recovery-oriented approach to peer support.
• Ability to build trust with diverse individuals.
• Strong communication, advocacy, and interpersonal skills.
• Knowledge of behavioral health systems and community resources; willingness to learn.

Responsibilities

• Connect with individuals experiencing mental health challenges or housing instability to offer encouragement and advocacy.
• Provide peer support to prevent crises and unnecessary hospitalizations.
• Coordinate with hospitals, mobile crisis teams, and community organizations to arrange services.
• Conduct follow-up outreach and help develop wellness and recovery plans.
• Assist individuals in creating advance directives and preferred care goals.
• Mentor individuals to protect rights and improve self-advocacy.
• Identify community needs and share insights for program improvement.
• Maintain accurate documentation and participate in trainings and meetings.

Skills

Lived experience with mental health

Compassionate, empathetic approach

Strong communication & advocacy

Education

High School diploma or equivalent

Bachelor’s degree in human services

CRPA credential (plus)

Job description

Description

Peer Diversion Specialist

Title: Peer Diversion Specialist

Position Type: Full-time, Non-exempt

Reports to: Diversion Program Manager

Base Location: Middletown

Schedule: Wednesday - Saturday 10am-8pm

Pay Rate: $25.00/hr

About Independent Living, Inc.

Since 1987, Independent Living Inc. (ILI) has been increasing access, encouraging self-determination, and advocating for the rights of people with disabilities in the Hudson Valley, of New York. Following the traditional independent living (IL) model, the majority of ILI’s board and staff are individuals with disabilities and use personal, lived experience to support others in the community – turning perceived deficits into assets.

Why Work with Us?

• Join a mission-driven organization dedicated to building a barrier-free society and supporting independent living
• Be part of a collaborative workplace that embraces diversity and innovation, where every team member’s voice and lived experience are respected and valued
• Be part of an organization that champions inclusive hiring practices and actively welcomes individuals of all abilities, recognizing the value of both visible and non-visible disabilities
• Help individuals experiencing mental health challenges and crises find hope, connection, and recovery through peer support and advocacy
• Work alongside hospitals, crisis teams, and community partners to create meaningful alternatives to hospitalization and strengthen community-based care

About the Role

The Peer Diversion Specialist provides compassionate outreach, advocacy, and recovery-oriented peer support to individuals experiencing mental health challenges, housing instability, substance use concerns, or social isolation. This role focuses on helping individuals remain connected to community-based supports, reduce crises, and build recovery plans that promote independence, wellness, and self-determination.

The Peer Diversion Specialist works closely with hospitals, mobile crisis teams, law enforcement, and community organizations to support individuals during vulnerable moments and provide follow-up care that encourages long-term stability and recovery.

What You’ll Do:

• Connect with individuals in the community who are experiencing mental health challenges, housing instability, or lack of support, offering encouragement, advocacy, and practical assistance during difficult times
• Provide peer-to-peer support and recovery-focused encouragement to individuals during times of vulnerability to help prevent crises and unnecessary hospitalizations
• Collaborate with hospitals, mobile mental health teams, law enforcement agencies, and community organizations to coordinate support services and strengthen community-based care
• Conduct follow-up outreach with individuals referred by hospitals, emergency responders, and community programs to provide wellness planning, peer counseling, advocacy, and referrals to community resources
• Support individuals in developing psychiatric advance directives and other recovery-oriented wellness plans that reflect their goals and preferences for care
• Serve as a mentor and advocate by helping individuals protect their rights, access services, resolve barriers, and strengthen self-advocacy skills
• Identify and communicate community needs and service gaps to program leadership to support ongoing program improvement and responsiveness
• Maintain accurate documentation and actively participate in trainings, supervision, and team meetings

Requirements

The Ideal Candidate Will Have:

• High School diploma or equivalent
• Lived experience with mental health recovery, substance use recovery, homelessness, or other life challenges and a desire to use those experiences to support others
• A compassionate, empathetic, and recovery-oriented approach to peer support
• The ability to build trust and meaningful connections with individuals from diverse backgrounds
• Strong communication, advocacy, and interpersonal skills
• Knowledge of or willingness to learn about behavioral health systems, peer support models, and community resources
• A willingness to participate in ongoing training and professional development opportunities
• A valid driver’s license and reliable transportation

It Would Be a Plus If You Also Have:

• Certified Recovery Peer Advocate (CRPA) credential or willingness to obtain certification
• NYCPS (New York Certified Peer Specialist) certification
• Two years of peer support, advocacy, outreach, or related experience
• Bachelor’s degree in human services or a related field
• Bilingual English/Spanish skills or American Sign Language (ASL) proficiency
• Familiarity with local behavioral health, housing, and disability-related resources

Success in This Role Will Be Demonstrated Through:

• Building positive and trusting relationships with individuals receiving services
• Successfully connecting individuals to community-based resources and recovery supports
• Helping reduce unnecessary hospitalizations and improving continuity of care through effective outreach and follow-up
• Supporting individuals in achieving greater independence, self-advocacy, and wellness
• Maintaining timely, accurate documentation and strong collaboration with community partners and team members
• Demonstrating professionalism, compassion, and a commitment to recovery-oriented care in all interactions

Benefits available to you include:

• Paid holidays from the first day of employment
• Paid lunch break
• Paid time off
• 401(k) with company match
• Health, Dental and Vision insurance
• Flexible Spending Accounts (FSA)
• Company provided Life, AD&D and Short- and Long-Term disability insurance
• Voluntary insurances including Critical Illness and Hospital Indemnity

We actively support an inclusive hiring process and encourage people with disabilities, visible and non-visible, to apply. If you require reasonable accommodation to support the application or onboarding process, please contact Latoya Merricks at [phone].

ILI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic or status protected by applicable law.