Peer Counselor - Mobile Crisis

Catholic Charities of Central Washington; Wenatchee (WA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

13 paid holidays

Vacation 12 days/year

Sick leave 12 days/year

Health insurance

Job summary

Catholic Charities of Central Washington is seeking a Peer Counselor to support clients by sharing lived recovery experience and guiding access to medical, mental health, and community resources. Position involves coordinating with providers and documenting services across EMR systems.

The role requires a valid WA driver’s license, and being in stable recovery (one year+), with a preference for at least two years of peer service experience.

Qualifications

• High School Diploma or GED is required.
• Must be a self-identified consumer of mental health or substance use disorder treatment services in stable recovery for at least one year.
• Preferred: at least two years' experience providing peer services.

Responsibilities

• Provide referrals and resources to help clients access services such as medical, mental health, vocational, educational, financial support, and other needs.
• Assist with transportation, psychosocial support, and activities of daily living.
• Assist with linking to and accessing community resources for housing, behavioral health, education, financial, vocational, and transportation needs.
• Maintain continuity of care and coordinate with providers; release of information as needed.
• Complete documentation for services within required timeframes.
• Build working relationships with Catholic Charities staff and community resources.
• Coordinate consumer treatment with other providers and initiate referrals to medical and community resources.
• Document all services in EMR and other required systems; keep Google spreadsheets updated.

Skills

Communication

Independent work

Professional conduct

Bilingual (EN/SPAN)

Education

High School Diploma or GED

Job description

Position Summary

The Peer Counselor supports clients by sharing their own lived experience with behavioral health recovery, demonstrates how to navigate systems and processes, encourages clients' engagement with treatments needed. Services may be provided in the community, at other healthcare agencies, in a client's home, or in a Catholic Charities clinic location, depending on need.

Work Schedule

Option 1: Thursday & Friday day (7am-9pm), Saturday night (7pm-9am)
Option 2: Monday night (7pm-9am), Friday & Saturday swing (10am-12am)
Option 3: Saturday day (7am-9pm), Sunday night (7pm-9am), Tuesday day (7am-9pm)

Responsibilities

• Provide referrals and resources to help clients access available services such as medical, mental health, vocational, educational, financial support, and all other needs supports as indicated
• Assist with transportation, psychosocial support, and activities of daily living
• Assist with linking to and accessing community resources for basic needs including housing, behavioral health resources, education, financial, vocational, and transportation as needed
• Provides continuity of care in support of established client/therapist relationships and best practices, coordinates care with providers internally and outside of the agency with a Release of Information.
• Completes appropriate documentation for services provided within required timeframes.
• Establishes and maintains working relationships with Catholic Charities staff, community resources, and other providers
• Coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources when appropriate.
• Reports and documents all services in the Electronic Medical Record as well as other contractually required systems. Maintains contacts on Google spreadsheet
• Attend all required individual supervision, group supervision, all staff meetings, clinical training, and other trainings or community meetings as requested
• Performs other duties as assigned

Qualifications

Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements

This position normaly requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements

Education

• High School Diploma or GED

Experience

• Must be a self-identified consumer of mental health or substance use disorder treatment services in stable recovery for at least one year
• Preferred: At least two years' experience providing peer services

Special Skills

• Possess and utilize effective verbal and written communication skills
• Ability to be self-motivated, work independently and as a team member
• Ability to represent the agency in a professional manner within the community
• Bilingual/bi-cultural (English/Spanish) preferred, but not required

Licensure, Registration, Certification

• Valid Washington State driver's license and required minimum liability insurance by WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider
• Agency Affiliated Counselor Registration and Peer Counselor or Peer Specialist certification through the Washington State Health Care Authority; or Certified Peer Support Specialist or Certified Peer Support Specialist Trainee credential from the Washington State Department of Health

Employment is conditional upon

• Being cleared by criminal background check and fingerprinting when required

Work Schedule

1 of the 3 listed options, depending on availability:
Option 1: Thursday & Friday day (7am-9pm), Saturday night (7pm-9am)
Option 2: Monday night (7pm-9am), Friday & Saturday swing (10am-12am)
Option 3: Saturday day (7am-9pm), Sunday night (7pm-9am), Tuesday day (7am-9pm)

Wage Range

$22.26-$27.56 per hour, depending on experience

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.