Peer-Assisted Learning (PAL) Program Manager

CLEMU Clemson University; United States; On-site; USD 52,000 - 59,000; Full time

Job summary

Clemson University is seeking a program coordinator to oversee undergraduate course support for the Peer-Assisted Learning (PAL) program. You will coordinate operations, scheduling, data collection, and communications with instructors and campus partners.

You will lead graduate and undergraduate staff, guiding recruitment, onboarding and performance evaluation. You may engage in for-credit training and cross-departmental initiatives.

Qualifications

• Bachelor's degree and relevant program experience required.
• Preferred: Master's in Education, Learning Services, Psychology, or STEM.
• At least 3 years in student academic support programs.

Responsibilities

• Coordinate ongoing operations for PAL program: session scheduling, space reservations, data collection, assessment, and Canvas content.
• Supervise graduate and 80+ undergraduate student employees; recruit, hire, onboard, timekeep, and evaluate PAL staff.
• Assist with design/delivery of for-credit training for PAL Leaders and ASC Tutors; participate in committees and special projects.

Education

Bachelor's degree

Master's degree

3+ years experience

Job description

Job Summary

Provide coordination for the development, implementation, and ongoing operations of undergraduate course support programs focused on student learning, persistence and degree completion. Provide leadership and supervision for graduate and undergraduate student employees. Perform other duties as assigned.

Job Duties

• 35% - Program Coordination: Coordinate ongoing operations for the PAL program including session scheduling, space reservations, data collection, assessment activities, and Canvas content. Maintain and update PAL records, policies and procedures. Provide information and updates to instructors teaching PAL-supported courses and campus partners. Serve as primary point of contact for the PAL program. Work with Manager of Outreach and Promotion to promote the PAL program.
• 45% - Personnel Management: Provide leadership and supervision for the graduate assistant and 80+ undergraduate student employees supporting the Peer-Assisted Learning (PAL) program. Coordinate the development and implementation of recruitment, hiring, onboarding, timekeeping, and evaluation processes for PAL program staff.
• 20% - Unit/Departmental Engagement: Assist with the design and delivery of the for-credit training course for new PAL Leaders and ASC Tutors. Assist with departmental programs and initiatives. Collaborate with the ASC Tutoring Program Manager. Serve on departmental and/or divisional committees or task forces. Complete special projects as assigned.

Job Code

AH40

Employee Type

Regular FTE Staff

Minimum Requirements

A bachelor's degree and relevant program experience.

Preferred Requirements: A master's degree in Education, Learning Services, Psychology, or STEM field.

3+ years of experience working in student academic support programs.

Responsibilities

Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.

Supervises Student workers only.

No fiscal responsibility for the department's budget.

Communicate, converse, give direction, express oneself: 100%.

Working Conditions

None: %

Work Schedule

Standard Hours: 37.5

Compensation Information

Expected Salary Range $52,100.00 - $58,926.00 Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Essential Personnel Level

Normal Operations - Required to follow emergency facility closure and modified operations directives, and not normally expected to work on-site during emergency situations.

Job Location

Clemson, SC

Application Deadline

September 1, 2026

Military and Veteran Preference

Military Equivalency: Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties. Veteran Preference: South Carolina provides employment preference to eligible veterans for qualifying full-time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD-214 for confidential review. A request for Veteran Preference can be made via the application process.

EEO/AA Statement

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.