Pediatric Surgical Scheduling Specialist

247Hire; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA) is seeking a Surgical Coordinator on a contract basis in Washington, DC. The role focuses on coordinating pediatric surgical visits, pre-certifications, and insurance verifications to ensure smooth patient experiences.

The successful candidate will manage multiple providers, maintain accurate records, and communicate effectively with families, physicians, and hospital teams. Experience with Cerner or similar EMR is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of progressive experience in patient registration, medical scheduling, insurance verification, or surgical scheduling within a healthcare setting.
• Surgical scheduling experience required.
• Experience with insurance authorization, pre-certification, and eligibility verification required.
• Experience coordinating multiple providers, appointments, and procedures in a fast-paced clinical environment.
• Proficiency with Cerner or a similar EMR scheduling system.
• Proficient knowledge of medical insurance verification procedures.
• Knowledge of medical terminology.
• Working knowledge of healthcare insurance, referrals, pre-certifications, authorizations, and billing processes.
• Proficiency with Microsoft Office applications.
• Strong organizational and multitasking skills.
• Excellent verbal, written, interpersonal, and customer service skills.
• Ability to work effectively with patients, families, physicians, and multidisciplinary teams.
• Strong attention to detail and documentation accuracy.

Responsibilities

• Coordinate clinic visits and surgical procedures for pediatric patients.
• Schedule procedures for Children's Hospital Operating Room, Ambulatory Surgery Center, and affiliated hospitals or surgery centers.
• Obtain physician and facility pre-certifications and prior authorizations.
• Verify insurance eligibility, benefits, referrals, copays, deductibles, and required documentation before procedures.
• Coordinate appointments, diagnostic testing, anesthesia consultations, and surgical services to provide a seamless patient experience.
• Maintain accurate patient registration, demographic, insurance, and guardianship information.
• Communicate with parents, guardians, physicians, and internal departments regarding scheduling, authorizations, and procedural requirements.
• Coordinate vendor services and specialized equipment required for surgical procedures.
• Monitor case readiness and ensure all required documentation is complete prior to surgery.
• Support a collaborative team environment while delivering exceptional customer service to patients and families.

Skills

Surgical scheduling

Insurance verification

Pre-certifications

Medical terminology

EMR scheduling (Cerner)

Communication

Multitasking

Customer service

Documentation accuracy

Team coordination

Microsoft Office

Education

High School Diploma or GED

Tools

Cerner or similar EMR

Job description

Software Guidance & Assistance, Inc. (SGA) is seeking a Surgical Coordinator on a contract basis in Washington, DC. The role focuses on coordinating pediatric surgical visits, pre-certifications, and insurance verifications to ensure smooth patient experiences.

The successful candidate will manage multiple providers, maintain accurate records, and communicate effectively with families, physicians, and hospital teams. Experience with Cerner or similar EMR is preferred.