Pediatric Front Office Coordinator - Warm & Organized

Vaya Dental & Growing Smiles Pediatric Dentistry; Huntersville (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Vision

Critical Illness

Short-Term Disability

Voluntary Term Life

Job summary

Vaya Dental & Growing Smiles Pediatric Dentistry in Huntersville, NC is seeking a warm, energetic Patient Care Coordinator to welcome families and keep the front office organized. The PCC will handle check-in/check-out, answer calls, and help schedule patients with a patient-centered approach.

Dental front-office experience is preferred, Open Dental knowledge is a plus, and candidates should be highly organized, dependable, and comfortable guiding anxious families through the process.

Qualifications

• Dental front-office experience preferred.
• Excellent phone and people skills.
• Strong organization and multitasking abilities.
• Willing to grow with the organization.
• Ability to handle insurance questions confidently.

Responsibilities

• Greet families and manage check-in/check-out.
• Answer calls with excellent etiquette.
• Schedule patients and optimize the calendar.
• Verify insurance eligibility and benefits.
• Enter patient and insurance data accurately.
• Explain coverage and expected financial responsibility.
• Support daily huddles and coordinate with clinical team.
• Maintain an organized front office during busy periods.

Skills

Customer service

Phone etiquette

Organization

Team player

Empathy

Communication

Dental front-office

Tools

Open Dental

Job description

Vaya Dental & Growing Smiles Pediatric Dentistry in Huntersville, NC is seeking a warm, energetic Patient Care Coordinator to welcome families and keep the front office organized. The PCC will handle check-in/check-out, answer calls, and help schedule patients with a patient-centered approach.

Dental front-office experience is preferred, Open Dental knowledge is a plus, and candidates should be highly organized, dependable, and comfortable guiding anxious families through the process.