Pediatric Ambulatory Care Aide — Patient-Centered Team

Yale New Haven Health; New Haven (CT); On-site; USD 21,000 - 29,000; Full time

Job summary

Yale New Haven Health seeks a patient-centered ACA/UAP to support nursing and interdisciplinary teams in a busy outpatient setting. The role emphasizes effective communication with patients and families, assisting with rooming, and providing essential clinical support under nurse supervision.

Candidates should be ready to learn, adapt to workflows, and maintain professional conduct in a dynamic environment.

Qualifications

• Demonstrates effective communication with patients, families, and team members.
• Adapts priorities and work plans to patient needs and service demands.
• Maintains professional, tactful written and verbal communication with all staff and external parties.

Responsibilities

• Identify patient and self to the patient/family as part of the rooming process.
• Escort patients to exam/procedure rooms and prepare for visits using standard workflows.
• Obtain vital signs and basic clinical measurements as directed by the RN or licensed provider.
• Support nursing staff with routine clinical tasks and documentation in EPIC.
• Assist with administrative duties and patient records in accordance with scope of practice.

Skills

Communication

Teamwork

Flexibility

Professionalism

Education

High school diploma or GED

Medical assisting program

Job description

Yale New Haven Health seeks a patient-centered ACA/UAP to support nursing and interdisciplinary teams in a busy outpatient setting. The role emphasizes effective communication with patients and families, assisting with rooming, and providing essential clinical support under nurse supervision.

Candidates should be ready to learn, adapt to workflows, and maintain professional conduct in a dynamic environment.