Pedestrian & Entry Door Technician

Vortex Doors; Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Hiring bonus up to $10,000

Relocation assistance

Health benefits

401K match

Uniform provided

Company vehicle for visits

Boot allowance

Job summary

Vortex Doors in Indianapolis is seeking an Experienced Pedestrian & Entry Door Technician to install, repair, and maintain commercial doors, docks, and related hardware across customer sites. AAADM certified technicians with 4+ years of door industry experience are encouraged to apply.

Responsibilities include diagnosing door issues, configuring hardware, ensuring code compliance, providing excellent customer service, and maintaining accurate service records.

Qualifications

• 4–5+ years’ experience in the commercial door service industry.
• AAADM certification.
• High school diploma or equivalent.
• Physically able to lift 50 lbs.
• Excellent mechanical and technical skills.
• Excellent communication and troubleshooting abilities.
• Ability to read a tape measure and perform precise calculations.

Responsibilities

• Install, troubleshoot, and repair commercial doors, docks, and related hardware.
• Diagnose and repair door-related issues such as springs, hinges, locks, and electrical components.
• Install and configure door hardware including locks, closers, and access systems.
• Ensure compliance with safety codes and standards.
• Provide exceptional customer service and explain repair processes.
• Maintain records of service visits, repairs, and installations.
• Perform quality checks to meet company quality standards.

Skills

Mechanical aptitude

Technical skills

Customer service

Problem-solving

Communication

Interpersonal skills

Reliability

Tape measure accuracy

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Tape measure

Job description

Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Pedestrian & Entry Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Pedestrian & Entry Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

HIRING BONUS! $10,000 WITH DOOR EXPERIENCE REQUIRED MUST BE AAADM CERTIFIED. WE OFFER RELOCATION ASSISTANCE.

Key Responsibilities

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

• Hiring bonus! Up to $10,000 with commercial or industrial door experience required. Must be AAADM certified. We offer relocation Assistance.
• Industry‑best training in our state‑of‑the‑art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast‑paced environment.
• Reliable and Self Motivated
• High school diploma or equivalent.
• 4-5+ years’ experience in the commercial door service industry.
• AAADM certified.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check