PEAK: Warehouse Floor Lead

Lululemon Athletica; Ontario (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Mental health plans

Paid time off

Retirement plan matching

Parental top-up

Job summary

lululemon is seeking a warehouse operations leader to support global distribution, coaching and training of Warehouse Associates and Forklift Drivers, and to help resolve daily workflow bottlenecks.

You will lead daily staffing, track performance, teach department-specific systems, and ensure safety. Flexibility to work weekends, nights, and overtime is required.

Qualifications

• 1-2 years of experience leading others directly or indirectly.
• 1 year of experience providing facilitation and training.
• Strong understanding of key warehouse functions and standard processes.
• Proficient in Microsoft Office Suite.
• Ability to effectively communicate the team members and business partners both written and verbal.
• Capable of adapting to third party technologies (RF scanners, voice picking and new systems).
• Excellent counting skills and detail focused.
• Ability to meet attendance requirements.
• Ability to lift up to 50lbs frequently.
• Ability to maintain a safe work environment.
• Flexible and adaptable with schedule including weekends, nights, holidays, and overtime.
• Must be able to understand, speak, and read English with sufficient proficiency; bilingual applicants encouraged.

Responsibilities

• Supports with accurate and timely shipments to guests by providing in the moment coaching, feedback, training and support to Warehouse Associates and Forklift Drivers.
• Provides training and support on work tasks and removing bottlenecks. Delivers functional training to new Associates and provides level-set training to existing employees as needed.
• Trains and develops department-specific skills across any Associate on the team and can raise needs for specific learning approaches to create an inclusive environment, such as linguistic support.
• Assesses the skill level of a learner and how to communicate and train necessary information to improve daily job performance.
• Supports their Supervisors with leading daily workforce planning and communicates updates, needs, and risks with clarity across departments.
• Delivers individualized feedback to Associates in service of directly improving daily role performance.
• Responsible for directing the open and closing tasks of the department.
• Supports with performance tracking of individual employees by ensuring they are using systems correctly and accurately.
• Resolves daily issues and general usage in Outlook, Excel, IBM, WMS, Oracle.
• Teaches any department-specific system to a new learner and displays proficient technical literacy across department-specific systems.
• Recognizes and works with their Supervisor to prioritize work-flow and corresponding people and resourcing needs each day.
• Raises staffing needs/support capacity to partner with and support overall DC work-flow.
• Understands material and support resourcing needs and tracks volumes weekly.
• Understands basic operational flow of DC departments and identifies bottlenecks and pain points.
• Problem solves daily interdepartmental operations issues as they arise.
• Plays a critical role in the support and adherence to a culture of safety within the DC and teaches the what and why behind any safety-related topic.
• Tracks and restocks department supplies.

Skills

Leadership

Training facilitation

Warehouse operations

MS Office

Communication

RF scanners

Voice picking

New systems

Attention to detail

Punctuality

Safety awareness

Flexible schedule

English proficiency

Tools

Outlook

Excel

IBM

WMS

Oracle

Job description

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

ABOUT THIS TEAM

Our Global Distribution teams are part of our greater lululemon Supply Chain organization. This team supports lululemon’s overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce.

A DAY IN THE LIFE

• Supports with accurate and timely shipments to guests by providing in the moment coaching, feedback, training and support to Warehouse Associates and Forklift Drivers
• Provides training and support on work tasks and removing bottlenecks. Delivers functional training to new Associates and provides level-set training to existing employees as needed
• Trains and develops department-specific skills across any Associate on the team and can raise needs for specific learning approaches to create an inclusive environment, such as linguistic support
• Assesses the skill level of a learner and how to communicate and train necessary information to improve daily job performance
• Supports their Supervisors with leading daily workforce planning and communicates updates, needs, and risks with clarity across departments.
• Delivers individualized feedback to Associates in service of directly improving daily role performance.
• Responsible for directing the open and closing tasks of the department
• Supports with performance tracking of individual employees by ensuring they are using systems correctly and accurately
• Resolves daily issues and general usage in Outlook, Excel, IBM, WMS, Oracle
• Teaches any department-specific system to a new learner and displays proficient technical literacy across department-specific systems
• Recognizes and works with their Supervisor to prioritize work-flow and corresponding people and resourcing needs each day
• Raises staffing needs/support capacity to partner with and support overall DC work-flow.
• Understands material and support resourcing needs and tracks volumes weekly
• Understands basic operational flow of DC departments and identifies bottlenecks and pain points
• Problem solves daily interdepartmental operations issues as they arise
• Plays a critical role in the support and adherence to a culture of safety within the DC and teaches the what and why behind any safety-related topic
• Tracks and restocks department supplies

QUALIFICATIONS

• 1-2 years of experience leading others directly or indirectly
• 1 year of experience providing facilitation and training
• Strong understanding of key warehouse functions and standard processes
• Proficient in Microsoft Office Suite
• Ability to effectively communicate the team members and business partners both written and verbal
• Capable of adapting to third party technologies (RF scanners, voice picking and new systems)
• Excellent counting skills and detail focused
• Ability to meet attendance requirements
• Ability to lift up to 50lbs frequently
• Ability to maintain a safe work environment
• Flexible and adaptable with schedule which would include weekends, nights, working some required holidays, with occasional after-hours requirements and overtime
• Must be able to understand, speak, and read English with sufficient proficiency to follow safety and other policies, trainings, and instructions. Bilingual applicants are encouraged to apply.

MUST HAVES

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Drug Testing Disclaimer:

This position is considered safety-sensitive. Therefore, per lululemon’s U.S. Pre-Employment Drug Testing Policy (Distribution Centers), all candidates who receive a conditional job offer for this position must undergo a 10-Panel drug test. A failed drug test or refusal to take or complete the drug test will result in withdrawal of the conditional job offer.

COMPENSATION & BENEFITS PACKAGE

Typical Hiring Range:$27.15 - $30.15/hour, subject to minimum wage in the location
Target Bonus: 5%
Total Target Base Pay Range: $28.51 - $31.66/hour
Additional Shift Premiums: $1.00 - $1.00, depending on location

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees are eligible for our compensation bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

Note: Availability of the incentive programs, benefits, and perks may be subject to your location and employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

ACERCA DE ESTE EQUIPO

APTITUDES

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.