Peak Relationship Banker - ID-Star (19hrs)

US Bank; Star (ID); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term)

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank is seeking a Part-Time Peak Time Relationship Banker to deliver outstanding customer service and support customers across branch locations.

The role involves selling deposit and loan products, handling customer information, and working in-store or on-site locations with flexible hours during peak times. Responsibilities include outside marketing as needed, maintaining compliance with regulatory requirements, and collaborating with teams to drive customer growth while supporting

Qualifications

• One or more years of related banking experience or commensurate training in sales and customer service.
• Bilingual
• High School diploma or equivalent

Responsibilities

• Provide excellent customer service in line with U.S. Bank standards.
• Engage in sales and service activities across Consumer Banking branches.
• Profile customers, identify opportunities, and refer products when appropriate.
• Work a part-time schedule (<20 hours/week) during peak business times.

Skills

Bilingual

Customer service

Sales & referrals

Education

High School diploma

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank customer service expectations. Works a specified schedule (less than 20 hours per week) during peak business times in a branch. Accountable for sales and service activities in all Consumer Banking branch locations (Metro, Community, and In-Store On-Site). Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services. Utilizes the Customer Engagement Cycle to profile customers and identify opportunities. Bilingual Peak Time Relationship Bankers perform these responsibilities in the languages deemed essential within a particular branch or community. Must have willingness to work in other nearby locations on occasion. Actively develops new business and expands existing customer relationships. Responsibilities may include: outside sales, workplace banking, tabling events, visiting local businesses, apartment complexes, consumer loan originating, and closing and new account opening. Refers other U.S. Bank products to the appropriate area. In-Store locations: Performs public address announcements and in-aisle marketing to drive more sales opportunities. On-Site locations: Performs outside and/or campus marketing and sales activities to include walking around campus distributing flyers, and talking to students and faculty about U.S. Bank's products and services.

Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Required Qualifications:

• One or more years of related banking experience or commensurate training in sales and customer service experience
• Bilingual
• High School diploma or equivalent

Desired Qualifications:

• Demonstrates a proven commitment to a unified customer experience by providing excellent customer service and models skills consistent with U.S. Bank's Core Values
• Knowledge of retail product philosophy, policy, procedures, documentation and systems
• Comprehensive knowledge of all retail products and services
• Effective interpersonal skills, selling and referral skills
• Strong mathematical, problem solving and negotiation skills
• Strong verbal and written communication skills

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k)