PD Principal Admitting Worker - DHI Admin - SL - Variable

UC Irvine; Orange (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

UC Irvine Health is seeking a detail-oriented staff member to manage patient registrations, schedule surgeries, and verify funding sources. The role requires strong communication skills and ability to handle inquiries, with readiness to travel to off-site physician practices as needed.

The incumbent will work in a fast-paced clinical setting, supporting registration systems and ensuring accurate coding and billing information. Weekend, holiday, and evening availability may be required.

Qualifications

• Experience with patient registration and scheduling systems.
• Good understanding of medical terminology.
• Ability to interpret various insurance plans and coverage.
• Excellent written and verbal English communication.

Responsibilities

• Obtain necessary authorizations for services.
• Verify patient funding sources for services and scheduling.
• Respond to patient inquiries and resolve issues.
• Coordinate with off-site physician practices as needed.

Skills

Registration systems

Customer service

Medical terminology

MS Office

English proficiency

Insurance coverage understanding

Communication skills

Weekend/holiday availability

Travel to off-site practices

Tools

Epic

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Incumbent performs all tasks necessary to obtain necessary authorizations, verify the patient has a source of funding to cover services and schedule patients for surgery. Responds to patient inquiries and resolves any identified issues. The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

What It Takes to be Successful

Required Qualifications:

• Previous experience with computer registration and registration scheduling system


• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties


• Must demonstrate general understanding of medical terminology


• Must demonstrate customer service skills appropriate to the job


• Must be able to travel to off site physician practices


• Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing


• General knowledge of ICD9 and CPT codes


• Excellent written and verbal communication skills in English


• Demonstrated experience using MS Office


• Ability to work weekends, holidays, and evenings


• Ability to maintain a work pace appropriate to the workloadAbility to interpret and understand various medical insurance plans and make accurate determinations regarding coverage


• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Knowledge of University and medical center organizations, policies, procedures and forms


• Familiarity of Joint Commission standards


• Experience with Epic


• Demonstrated experience with authorization process and surgical scheduling


• Bilingual in English and Spanish

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan


• Employment Misconduct*


• Legal Right to Work in the United States


• Vaccination Policies


• Smoking and Tobacco Policy


• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act


• E-Verify


• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization