PCT, Foster Wing, 24hr, Nights

Umass-Memorial-Health-; Leominster (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Leominster, MA is seeking a Patient Care Technician I/II to join the care team. Under licensed clinician supervision, you will perform a variety of patient care activities and receive workplace education to support the healthcare team.

The role requires a high school diploma or GED and BLS certification within 30 days. Strong English communication, basic computer skills and medical terminology knowledge are essential, with a focus on calm performance under stress.

Qualifications

• Minimum of a high school education or GED.
• Basic Life Support certification within 30 days as a condition of employment.
• Ability to read, write and communicate in English in a clear and concise manner.
• Basic computer skills.
• Basic Medical Terminology knowledge.
• Must be able to remain calm when under stress or in emergency situations.

Responsibilities

• Provides clear, timely communication to the RN regarding observations and changes seen in patients.
• Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• Assists in creating a safe environment and uses de-escalation techniques; aids in restraints when directed by training.
• Assists patients with daily living activities such as hygiene, ambulation, meals and nourishment.
• Lifts, moves, positions, and transports patients using proper safety techniques.

Skills

English proficiency

Basic computer skills

Medical terminology

Calm under pressure

Education

High school diploma or GED

BLS certification within 30 days

Job description

Exemption Status: Non-Exempt
Hiring Range: $15.00 - $24.49
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend
Scheduled Hours: 19-07
Shift: 3 - Night Shift, 12 Hours (United States of America) Hours: 24
Cost Center: 24050 - 1420 Progressive Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities.

Receives workplace education and training to assist members of the healthcare team in the care of patients.

Patient Care Technician I – Major Responsibilities

1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.

Patient Care Technician I – Position Qualifications

Patient Care Technician I – License/Certification/Education

1. Minimum of a high school education or GED.
2. Basic Life Support certification within 30-days as a condition of employment.

Patient Care Technician I – Experience/Skills

1. Ability to read, write and communicate in English in a clear and concise manner.
2. Basic computer skills
3. Basic Medical Terminology knowledge.
4. Must be able to remain calm when under stress or in emergency situations.

Patient Care Technician II – License/Certification/Education

1. Minimum of a high school education or GED.
2. Current Basic Life Support.

Patient Care Technician II – Experience/Skills

1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCA I.
2. Prior inpatient/outpatient care experience or clinical care training.
3. Ability to read, write and communicate in English in a clear and concise manner.
4. Medical Terminology.
5. Computer skills.
6. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.
7. Must have proven problem-solving abilities for routine situations.
8. Must be able to remain calm when under stress or in emergency situations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Patient Care Technician II – Major Responsibilities

1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
5. Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
6. Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
7. Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients’ height and weight.
8. Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.
9. Phlebotomy in certain locations.
10. Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
11. Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.
12. Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.
13. Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
14. Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.
15. Replenishes patient and unit supplies and equipment.
16. Requests assistance from identified resources when more direction is needed.
17. Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities

1. Complies with established departmental policies, procedures, and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.