PCA I

Partner's Healthcare; Salem (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Mass General Brigham's North Shore Medical Center in Salem, MA seeks a Patient Care Assistant to support licensed staff by helping patients with activities of daily living and routine care in a fast-paced setting.

You will record vital signs, assist with taking temperatures and blood pressures, support phlebotomy and EHR documentation, and help with transfers and meal services while maintaining a safe, compassionate environment.

Qualifications

• Education: High School Diploma or Equivalent preferred.
• Can this role accept experience in lieu of a degree? No.
• Licenses and Credentials: BLS - Generic - HR Only preferred; Nursing Assistant/Patient Care Technician National Certification - Generic - HR Only preferred.
• Experience: 0-1 year preferred.
• Knowledge, Skills and Abilities: ability to follow written and oral instructions; knowledge of medical terminology; strong patient/customer service skills; ability to lift up to 35 pounds; proficient with EMR.

Responsibilities

• Performs patient care-related duties and clinical functions as assigned, including vital signs, EKGs, phlebotomy and assisting with activities of daily living.
• Completes documentation in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding as needed.
• Ensures patient rooms are stocked, equipped, and cleaned to meet patient needs.
• Assists with admitting and discharging patients and supports nursing staff.
• Interacts with patients and families and communicates with nursing staff regarding patient care.

Skills

Patient care

Vital signs

Phlebotomy

Documentation

EHR

Education

High School Diploma or Equivalent

Job description

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes.

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

$1,000 sign on bonus paid at 90 days of successful employment.

Qualifications

• Education: High School Diploma or Equivalent preferred.
• Can this role accept experience in lieu of a degree? No.
• Licenses and Credentials: Basic Life Support [BLS] - Generic - HR Only preferred; Certified Medical Assistant [National Certification] - Generic - HR Only preferred; Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred.
• Experience: Experience working in patient care/elder care 0-1 year preferred.
• Knowledge, Skills and Abilities: Ability to understand and follow written and oral instructions; Knowledge of medical terminology; Strong patient/customer service skills; Ability to lift up to 35 pounds; Proficient in computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

3 Dove Ave

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$20.58 - $25.28/Hourly

Grade

3

Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.