PCA - Bridge to Home Lounge and Inpatient Units

1910 Cooley Dickinson Hospital, Inc.; United States; On-site; USD 29,000 - 40,000; Full time

Job summary

Mass General Brigham is seeking a Patient Care Associate (PCA) to support direct and non-direct patient care, clerical tasks, and unit duties in a fast-paced hospital setting. The PCA may function as a patient care observer for 1:1 monitoring and assist with telemetry-related activities in the Telemetry/CCU unit.

Responsibilities include multitasking and managing stress while applying medical terminology; CNA/PCT certification and nursing assistant experience are preferred.

Qualifications

• High school diploma or equivalent required.
• CNA/PCT certification required.
• BLS certification required.
• 6 months to 1 year nursing assistant experience required.
• 1–3 years secretarial experience preferred and healthcare experience preferred.
• Ability to multitask and handle stress.
• Knowledge of medical terminology.
• Demonstrated typing skills and computer experience.
• Demonstrated interpersonal, organizational, and oral and written communication skills.
• Nursing assistant or medical assistant certification or nursing student actively enrolled with at least 6 months clinical experience required.

Responsibilities

• Perform direct and non-direct patient care duties, including routine patient care as well as clerical, supply and messenger duties.
• May function as a patient care observer to monitor patient safety in 1:1 situations.
• Complete arrhythmia course and maintain competency in telemetry monitoring in the Telemetry/CCU unit.
• Relate to patients with empathy and demonstrate strong communication with care team.

Skills

Interpersonal skills

Typing skills

Medical terminology

Multitasking

Communication skills

Stress management

Attention to detail

Education

High School Diploma or Equivalent

CNA/PCT Certification

BLS Certification

Nursing student enrolled with 6+ months clinical experience

Job description

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.

Telemetry/Critical Care Unit Specific

Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

Additional Information

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.

Qualifications

• Education High School Diploma or Equivalent required


• Can this role accept experience in lieu of a degree? No


• Licenses and Credentials Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required


• Basic Life Support [BLS] - Generic - HR Only required


• Experience Six (6) months to one (1) year nursing assistant experience required


• One (1) to three (3) years secretarial experience preferred and Healthcare experience preferred


• Knowledge, Skills and Abilities - Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required.


• Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months of student clinical experience required.


• Patient Care Associates hired prior to April 16, 2013 are grandfathered into their current position without being required to have a nursing or medical assistant certification.


• Ability to multitask and handle stress crisis situations effectively required.


• Demonstrated knowledge of medical terminology required.


• Demonstrated typing skills and computer experience required.


• Demonstrated interpersonal, organizational, and oral and written communication skills required.

Additional Job Details (if applicable)

Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%).

Work Location and Hours

Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.73 - $28.82/Hourly Grade SC2C27

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.