PCA

Yale New Haven Health; New Haven (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Yale New Haven Health in New Haven, CT, is seeking a Patient Care Associate to support direct and indirect patient care under the supervision of the Clinical Nurse.

The role emphasizes PFCC, requires a high school diploma or GED and CNA or equivalent, with CPR and ability to lift up to 40 pounds, and experience or training in patient care. Duties include recording vital signs and performing ECGs, collaborating with the care team, and ensuring safe, compassionate service.

Qualifications

• High school diploma or GED required; CNA or equivalent preferred.
• Two years direct patient care experience or related education as applicable.
• Must complete Patient Care Associate Competency Based Training and practicum.
• CPR certification required.

Responsibilities

• Under Clinical Nurse direction, obtain and report information to assist patient assessment and care.
• Under supervision, perform technical duties and selected treatments contributing to safe patient care.
• Assist in patient care with attention to safety and PFCC principles.
• Cover Business Associate desk in absence of BA as directed.

Skills

CPR

Communication

Teamwork

Patient care

Education

CNA certification

High school diploma or GED

Tools

ECG monitoring

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Under the direction of the Clinical Nurse, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and response to treatment.
• 1.1 Obtains and records vital signs as delegated by the RN
• 2. Under the direction of the Clinical Nurse, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care.
• 2.1 Obtains a 12-lead ECG and continuous Lead II with correct patient information entered.
• 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate.
• 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery.
• 4. Effectively and professionally communicates and interacts with patients, families, and staff.
• 4.1 Covers the Business Associate (BA ) desk in the absence of the BA under the direction of the PSM or designee.

Qualifications

EDUCATION

A minimum of a high school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one semester of clinical experience. Additional experience preferred will be specified depending on placement.

Experience

Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies.

Special Skills

Demonstrated ability to communicate effectively with patient, families, peers, and supervisor. Must display the ability to prioritize and adjust work plans based on the needs of the patient, the unit, and the patient care team. Must display the ability to accept direction and work as a member of a unified team. CPR required.

PHYSICAL DEMAND

Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.

YNHHS Requisition ID

190615