PBX Operator

Grand View Health; Sellersville (Bucks County); On-site; USD 32,000 - 45,000; Full time

Job summary

Grand View Health is looking for a Communications Clerk to handle incoming, outgoing, and inter-office calls while performing assorted clerical duties. The successful candidate will exhibit strong communication skills, time management abilities, and proficiency in Microsoft Office. This role demands high confidentiality and the capacity to work effectively in a fast-paced environment.

Qualifications

• High School Diploma/GED required.
• Strong verbal and written communication skills are essential.
• Ability to manage multiple priorities and work under tight deadlines.

Responsibilities

• Operate AT&T Dimension 2000 console for call handling.
• Perform miscellaneous hospital communications and clerical duties.
• Ensure effective communication and maintain confidentiality.

Skills

Problem Solving

Time Management

Verbal Communication

Written Communication

Interpersonal Skills

Confidentiality

Organizational Skills

Multi-tasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Responsibilities

Under general direction of the Business Office Manager, the incumbent operates the AT & T Dimension 2000 console to relay incoming, outgoing and inter-office calls and performs miscellaneous hospital communications/clerical duties as well as Business Office clerical duties.

Qualifications

EDUCATION AND EXPERIENCE:High School Diploma/GED required SKILLS AND ABILITIES: - Demonstrated problem solving skills, required - Ability to make quality, independent decisions, required - Ability to listen to others. , required - Demonstrated written communication skills, required - Strong verbal communication and listening skills, required - Effective interpersonal skills, required - Ability to maintain the strictest levels of confidentiality. , required - Service-oriented, required - Demonstrated time management and priority setting skills, required - Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions. , required - Self directed. , required - Excellent organizational skills, required - Ability to simultaneously handle multiple priorities, required - Quickly troublseshoots and resolves problems, required - Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.), required - Competency in the use of a variety of computer hardware and software systems., required