Payroll/Tax Technician

University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 44,000 - 45,000; Full time

Job summary

University of North Carolina at Greensboro is seeking a Payroll/Tax Technician to administer, process, and remit university payroll taxes to federal and state authorities. The role collaborates with four HR offices and the Payroll/Tax Manager to ensure timely tax reporting and accurate GL postings.

The position emphasizes lead responsibilities in day-to-day payroll/tax operations, with a mix of administration, processing, and communication tasks to support faculty, staff, and students.

Qualifications

• High school diploma or equivalency with 1 year of accounting experience.
• Experience with payroll or payroll tax processes is preferred.
• Knowledge of Banner payroll/tax system is beneficial.
• Ability to communicate with multiple HR offices and external agencies.
• Familiarity with federal and state tax reporting is advantageous.

Responsibilities

• Administers and processes payroll taxes to Federal and State agencies, ensuring accuracy and timeliness.
• Assists with quarterly/annual payroll tax returns and W-2 processing and reporting.
• Uses Banner HR, EFTPS and related systems to post tax deductions and liabilities.
• Communicates payroll/tax inquiries and issues with campus HR offices and departments.
• Maintains documentation of payroll/tax procedures and ensures compliance with applicable laws.

Skills

Attention to detail

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Banner

Job description

Position Number:

000091

Functional Title:

Payroll/Tax Technician

Position Type:

Staff

Position Eclass:

EZ - EHRA Non - Exempt Permanent

University Information:

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit:

The Payroll/Tax Unit, a part of the Office of the Controller, provides operations administration and processing of all payrolls for UNCG and is responsible for the general accounting functions relating to payroll. The Payroll/Tax unit is responsible for timely and accurate payments of salary to faculty, staff and students as well as the monthly reconciliation, reporting and remittance of withheld taxes and employee payroll deductions. The Payroll/Tax unit also performs data control duties and provides accounting transactions for general ledger posting. Payroll/Tax accounting involves reconciling numerous Banner Finance clearing accounts related to payroll withheld taxes and deductions and preparing reallocations entries, which ensure that labor cost for wages and benefits are expensed to appropriate Banner Finance accounts. In addition, the Payroll/Tax unit is responsible for all state and federal tax reporting related to payments made to foreign visitors (Nonresident Aliens), including the formal interview process of each potential employee ensuring the appropriate visa documents are sufficient to qualify the applicant to work at UNCG.

An average of 5,400 employees are paid monthly with applicable tax remittance, reporting and filing to State governments and the federal government (i.e. quarterly/annual Form 941). In addition, quarterly state unemployment is filed based upon applicable employee basis. Annual payroll totals are in excess of: $189 million in gross wages, $41 million in federal/fica taxes, $9 million in state taxes and 7,500 Form W-2s, with applicable maintenance of mandatory Federal and State tax form documents and direct deposit information.

Position Summary:

It is necessary for the person in this position to establish a satisfactory means of prioritizing work responsibilities to support the business affairs, financial management, assist other administrators, faculty, staff, and students as needed and as assigned by the supervisor. The individual will serve as the – Payroll/Tax Technical Specialist – to administer, process and remit the University monthly payroll taxes to the federal and State governments and assists the Payroll/Tax Manager with the reporting of the quarterly and annual tax returns. Also, the position will be required to act as the Lead Payroll/Tax Administrator for coordination of day to day payroll/tax operations administration duties; provide guidance and collaborates with the campus departments, four human resource offices (Students, Human Resources, Faculty Personnel Services, and Graduate School) concerning payroll/tax related inquiries, employee pay issues and monthly payroll/tax administration and operations processing inquiries; and ensure that all payroll/tax administration and operations processing procedures are documented, maintained and updated continuously.

35% Payroll/Tax Technical Specialist
35% Payroll Administration and Processing
15% Communication
15% Technical Knowledge

Minimum Qualifications:

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

Preferred Qualifications:

Payroll Experience
Higher Education Experience
Banner Experience

Recruitment Range:

$43,836-$45,377

Org #-Department:

Office of the Controller - 56202

Job Open Date:

11/09/2026

Job Close Date:

11/23/2026

Open Until Filled:

No

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Non-Exempt

Percentage Of Time:

35%

Key Responsibility:

Payroll/Tax Technical Specialist

Essential Tasks:

• Uses federal and State tax knowledge along with tax reporting and filing expertise ensuring that UNCG remains compliant with the Federal (IRS and Social Security Administration Verification) and State agencies.
• Administers and processes the University Payroll taxes to the federal and State governments ensuring that all tax accounts are balanced and reconciled in the general ledger before requesting Cash Management funding, and taxes are reported timely and accurately to avoid penalties and interest.
• Uses system generated reports and Ad-hoc reports to post the employee federal, Social Security and state tax deductions and employer liability (Social Security) to the Excel Taxes balancing spreadsheet for each payroll process adjusting for any voids processed in the monthly voids and adjustment processes.
• Logs into the IRS EFTPS system to record and report UNCG tax liabilities, ensuring the liability reporting dates are 100% accurate to avoid penalties and interest.
• Ensure that the Federal EFTPS reporting, and State reporting is complete by following up to obtain the completed confirmation and funded transfer documents.
• Participates with the Tax Manager to prepare and file the quarterly and annual payroll tax returns.
• Assists with testing of the Banner tax patches, upgrades and annual year end system tax packages.
• Reports the Monthly Department of Labor Statistical reporting.
• Participates with the Payroll/Tax team members in the annual W-2 processing events in January. Ensures the annual W-2 forms are printed and mailed timely. Ensures the annual returned W-2 forms are properly held for retention. Ensures request for prior year W-2 forms are processed timely to meet the customer requirements.

Percentage Of Time:

35%

Key Responsibility:

Payroll Administrator and Processor

Essential Tasks:

• Reviews and analyzes reports ensuring that jobs have updated correctly in Banner HR.
• Uses nightly report to calculate and create the payroll retro entries.
• Compiles employee overpayment payroll data that is used in the overpayment spreadsheet calculation preparation. Uses the overpayment spreadsheet to prepare the payroll entries to collect active employee overpayments from the next payroll process. If the employee has terminated, then collaborates with the respective HR office for communication to the former employee for collection of the overpayment.
• Researches and analyzes support documentation submitted by the Campus Departments for late timesheet submission to be keyed.
• Prepares and keys payroll deduction overrides.
• Participates in the Monthly Payroll Record Remove and Re-extraction process. Ensures that the employee data is correctly removed, and that the data is re-entered accurately to ensure that the respective employee will be paid correctly. This involves understanding what needs to be done to correct the time data that the campus departments keyed or changes that the HR offices (Faculty Personnel Services, Human Resources and Graduate School) have made to the employee’s job that has been record removed or re-extracted.
• Research payroll/tax issues that arise during the monthly payroll processes and takes corrective actions for resolution.
• Administers accurately and timely processing of employee garnishments, levies, child support orders, etc.
• Ensures the employee direct deposit forms are entered timely so that there is a limited number of paper checks in each payroll process.
• Daily balances the tax and payroll clearing general ledger funds using system screens.
• Acts as one of the primary contact members for the four HR Offices, campus departments, employees, outside agencies and vendors.
• Administratively ensures all payroll/tax documentation is ready to be processed in the payroll cycles and ensuring the payroll processes are completed timely and accurately.
• Calculates special payments to be keyed. Daily keys or ensures the keying of the payroll/tax, direct deposit forms, data (name/address changes, etc.), and other deductions etc. in the HR payroll system.
• Participates in the daily report validation of keyed data. Prints reports for data audit analysis.
• Participates with the payroll/tax checklists to ensure the payrolls are processed according to the payroll processing calendars.
• Provides payroll/tax customer service and interacts with all University employees, payroll/tax vendors and agencies that seek assistance from the UNCG Payroll/Tax Office.

Percentage Of Time:

15%

Key Responsibility:

Communication

Essential Tasks:

• Communicates both verbally and with written emails/documentation as guidance is provided in collaboration with the campus departments, four human resource offices (Students, Human Resources, Faculty Personnel Services, and Graduate School) concerning payroll/tax related inquiries, employee pay issues and payroll/tax administration and operations processing inquiries.
• Participates with void process to ensure audit support documents are assembled and ready to be processed according to the payroll/tax operations calendar.
• Actively participates in the cross-training program to ensure all payroll/tax positions are sufficiently trained to backup all payroll/tax job duties to meet the department’s mission of paying employees, closing the payroll/taxes to the general ledger and reporting/filing taxes timely and accurately.

Percentage Of Time:

15%

Key Responsibility:

Technical Knowledge

Essential Tasks:

• Uses advanced knowledge of (Microsoft Office – EXCEL & WORD) to research, analyze and communicate payroll/taxes. Uses systems (Banner HR), EPrint, Federal Payroll Taxes Reporting system IRS (EFTPS), and Various State agencies to process or report payroll and taxes.

Physical Effort:

Hand Movement-Repetitive Motions - C, Hand Movement-Grasping - F, Holding - R, Finger Dexterity - C, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - R, Sitting - C, Walking - R, Lifting-0-30 lbs. - R, Bending - R, Squatting - R, Reaching - R

Work Environment:

Inside - C, Overtime - R