Payroll Tax Specialist II

Caliber Collision; United States; On-site; USD 60,000 - 95,000; Full time

Job summary

Caliber Collision is seeking a payroll tax specialist to research and resolve complex tax issues for teammates and partners across federal, state, and local jurisdictions. You will manage notices, reconcile tax accounts, support quarterly and year-end activities, and work with third-party tax vendors to ensure accurate filings and remittance.

The role demands strong Excel skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of payroll tax, payroll, accounting, finance, or related experience.
• Intermediate proficiency in Microsoft Excel.
• VLOOKUP EXPERIENCE NEEDED.
• Experience researching and resolving payroll tax issues and discrepancies.
• Experience reviewing and responding to payroll tax notices and agency correspondence.
• Knowledge of federal, state, and local payroll tax regulations.
• Experience performing payroll tax reconciliations and account analysis.
• Experience supporting multi-state payroll tax compliance.
• Strong analytical and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Research, analyze, and resolve complex payroll tax issues and inquiries from teammates, internal business partners, tax agencies, and third‑party vendors.
• Manage federal, state, and local agency notices, including investigation, documentation, response preparation, and resolution.
• Perform payroll tax reconciliations, including tax liabilities, tax payments, tax filings, unemployment tax accounts, and payroll tax balances.
• Research and resolve work state and home state taxation issues, withholding discrepancies, and jurisdictional tax matters.
• Coordinate payroll tax account registrations and maintain tax account information across federal, state, and local jurisdictions.
• Support state unemployment insurance (SUI) account maintenance, rate updates, and reconciliations.
• Review payroll tax data to ensure accurate tax calculation, withholding, reporting, and remittance.
• Assist with quarterly and annual payroll tax filing activities and validation of filing results.
• Support year-end payroll tax activities, including W-2 balancing, reconciliation, validation, and distribution.
• Experience with third party tax vendors such as ADP Smart Compliance, Ceridian Tax Service or OSV Tax Services
• Support internal and external audits by providing documentation, reports, and supporting analysis.

Skills

Analytical skills

Problem solving

Attention to detail

Communication skills

Education

High school diploma

Associate or bachelor’s degree in accounting, Finance, or related field

CPP certification

FPC certification

Tools

Microsoft Excel

Workday

ADP

Job description

Service Center CSCS TX Key Responsibilities

Research, analyze, and resolve complex payroll tax issues and inquiries from teammates, internal business partners, tax agencies, and third‑party vendors. Manage federal, state, and local agency notices, including investigation, documentation, response preparation, and resolution. Perform payroll tax reconciliations, including tax liabilities, tax payments, tax filings, unemployment tax accounts, and payroll tax balances. Research and resolve work state and home state taxation issues, withholding discrepancies, and jurisdictional tax matters. Coordinate payroll tax account registrations and maintain tax account information across federal, state, and local jurisdictions. Support state unemployment insurance (SUI) account maintenance, rate updates, and reconciliations. Review payroll tax data to ensure accurate tax calculation, withholding, reporting, and remittance. Assist with quarterly and annual payroll tax filing activities and validation of filing results. Support year‑end payroll tax activities, including W‑2 balancing, reconciliation, validation, and distribution. Experience with third party tax vendors such as ADP Smart Compliance, Ceridian Tax Service or OSV Tax Services Support internal and external audits by providing documentation, reports, and supporting analysis.

Required Qualifications

• High school diploma or equivalent required.


• Minimum of 3 years of payroll tax, payroll, accounting, finance, or related experience.


• Intermediate proficiency in Microsoft Excel.


• VLOOKUP EXPERIENCE NEEDED.


• Experience researching and resolving payroll tax issues and discrepancies.


• Experience reviewing and responding to payroll tax notices and agency correspondence.


• Knowledge of federal, state, and local payroll tax regulations.


• Experience performing payroll tax reconciliations and account analysis.


• Experience supporting multi‑state payroll tax compliance.


• Strong analytical and problem‑solving skills.


• Strong attention to detail and organizational skills.


• Ability to manage multiple priorities and meet deadlines.


• Strong written and verbal communication skills.


• Ability to maintain confidentiality and handle sensitive information.

Preferred Qualifications

• Associate or bachelor’s degree in accounting, Finance, Business Administration, Human Resources, or a related field.


• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).


• Experience with Workday, ADP, or other enterprise payroll and tax systems.


• Experience supporting state unemployment tax administration and registrations.


• Experience supporting year‑end payroll tax processing and W‑2 reconciliation activities.


• Experience working in a multi‑state payroll environment.

Knowledge, Skills & Abilities

Knowledge, Skills & Abilities Knowledge of federal, state, and local payroll tax regulations and compliance requirements. Understanding of payroll tax deposits, filings, reconciliations, and agency processes. Knowledge of work state and home state taxation requirements. Ability to analyze and interpret payroll tax data, filings, notices, and reports. Strong investigative and root‑cause analysis skills. Ability to identify issues, develop solutions, and implement corrective actions. Strong customer service and business partnership skills. Continuous improvement mindset with a focus on accuracy, compliance, and operational excellence.

Caliber uses E-Verify

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of \"America's Best Large Employers,\" an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra‑Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry.

Equal Opportunity

Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [e-mail].