Payroll Tax Senior Analyst

Information Technology Senior Management Forum; Minneapolis (MN); On-site; USD 55,000 - 113,000; Full time

Job summary

Accenture in Minneapolis, MN seeks a Payroll Tax Senior Analyst to own day-to-day payroll tax processes, act as SME, resolve escalations, and drive continuous improvements across onshore and offshore teams.

You will navigate local payroll regulations, partner with HR and finance, train staff, and support client HR services including benefits administration. CPP certification and Workday/Oracle payroll experience are preferred.

Qualifications

• Minimum of 3 years experience in Payroll Tax.
• Experience with enterprise class payroll and services.
• CPP Certification.
• Spanish speaking and reading skills.
• Experience processing large multi-state payroll (Garnishments, Banking, GL Reporting).

Responsibilities

• Own day-to-day operations of onshore and offshore resources with timely deliverables.
• Ensure payroll processes meet SLAs and respond to client/vendor escalations.
• Drive process change and continuous improvement initiatives.
• Understand local payroll practices and reporting requirements.
• Train team members on new or enhanced procedures and policies.
• Contribute to operational reporting and testing of tools/processes.
• Provide strong customer service and timely escalation resolutions.
• Support HR Services including benefits administration interactions with 3rd party providers.

Skills

Analytical skills

Problem solving

Written and verbal communication

Navigate complex organizations

Interpret complex data

Time management

Customer service excellence

Spanish language skills

Education

CPP Certification

Tools

Workday Systems

Oracle payroll processing

HRIS

Excel

Job description

The Payroll Tax Senior Analyst ensures that all payroll processes are executed appropriately and in a timely manner. They are a subject matter expert within their responsibilities, act as the escalation point to resolve employee and vendor issues and share knowledge with colleagues team members. The Senior Payroll Analyst continuously identifies areas in which improvements can be made in operational process and implements and designs those initiatives.

Key Responsibilities

• Own day-to-day operations of onshore and offshore resources within area of responsibility including providing accurate and timely completion of deliverables.
• Contribute to the overall delivery of payroll processes, including:
  • accountable for ensuring service level agreements are met or exceeded
  • scope of work is monitored Research and respond to client vendor escalations
• Responsible for driving process change and continuous improvement
• Understand local payroll practices, regulations and reporting requirements such that employee pay can be correctly delivered
• Maintain knowledge of client HR policies, SOPs and business practices
• Train team members on new or enhanced operation procedures and policies
• Contribute to operational reporting as required
• Execute testing of tools, processes, or system and participate in client funded projects as required
• Perform tasks outside of primary job responsibility as required
• Demonstrate strong customer service in all activities, including:
  • Understanding the core problem the client customer is facing
  • Identifying actions required to resolve
  • Resolve client requests
  • Provide timely progress updates and resolution to escalations
  • Display the ability to diffuse irate and or dissatisfied customers, and provide a positive influence on the resolution of issues across service lines
• Support Puerto Rico HR Services by assisting in benefits administration, including interaction with 3rd party providers

Basic Qualifications

• Minimum of 3 years experience in Payroll Tax

Preferred Qualifications

• Workday Systems experience
• Knowledge of and experience with enterprise class payroll and services.
• CPP Certification
• Spanish speaking and reading skills
• Experience in processing a large multi state payroll including
  • Garnishments
  • Banking
  • GL Reporting

Professional Skill Requirements

• Ability to navigate complex organizations
• Ability to analyze and interpret complex data
• Strong analytical and problem solving skills
• Strong organizational skills, attention to detail and follow through to resolve any outstanding issues
• Strong time management and administrative skills to handle multiple projects
• Strong written and verbal communication skills manages internal communications and external client communications with detailed support and assistance
• Experience defining, implementing, and supporting business processes
• Ability to influence others on desired objectives
• Ability to educate and train others on strategic concepts and sensitive topics
• Ability to gain and maintain proficiency in Oracle payroll processing
• Advanced computer literacy and working knowledge of standard software. e.g. HRIS, email, Internet Explorer, MS Project, SharePoint, and Excel
• Advanced soft skills experience with the ability to convey empathy, understanding, and a respectful approach to resolving customer and client needs
• Proven ability to work well within a team and promote a healthy environment

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

U.S. Employee Benefits | Accenture

California $26.39 to $63.13

Colorado $26.39 to $54.52

Connecticut $26.39 to $54.52

District of Columbia $28.08 to $58.08

Illinois $24.42 to $54.52

Maine $22.45 to $46.44

Maryland $26.39 to $54.52

Massachusetts $26.39 to $58.08

Minnesota $26.39 to $54.52

New York $24.42 to $63.13

New Jersey $28.08 to $63.13

Ohio $24.42 to $50.48

Virginia $24.42 to $58.08

Washington $28.08 to $58.08

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the recruiting and hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.