Payroll Specialist

Ensign Services, Inc.; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading service provider in healthcare is seeking a Payroll Resource/Specialist in Dallas, Texas. This full-time position involves supporting payroll functions for multiple affiliated companies, requiring strong customer service and multitasking skills. The ideal candidate will have at least one year of payroll experience and be proficient in MS Word and Excel. Competitive salary and comprehensive benefits offered.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with matching contribution

Paid vacation

Sick pay

Holiday pay

Qualifications

• High School Diploma required; Associates degree preferred.
• 1+ years of payroll support experience is mandatory.
• Experience in a payroll environment managing deadlines.

Responsibilities

• Support field operations HR and Payroll Representatives.
• Oversee payroll functions for multiple assigned companies.
• Develop relationships with stakeholders across operations.

Skills

Customer service

Multitasking

Payroll processing

MS Word

MS Excel

Education

High School Diploma

Associates Degree

Tools

Workday Payroll

Job description

Overview

Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. that provides service and support to facilities in the long term care continuum. ESI supports back-office functions such as accounting, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting to enable onsite leaders and caregivers to focus on day-to-day care. We value our CAPLICO core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership.

About the Opportunity

The primary purpose of this position is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance and effective communication to a portfolio of field operations Executive Directors (or their delegates) and HR and Payroll Representatives. You will oversee and support payroll functions for a portfolio of assigned affiliated companies – these companies may span multiple states in various skilled nursing and assisted living markets. The role emphasizes exceptional, high-integrity customer service and timely, ongoing communications for operations staff in support of all payroll policies and procedures, and coordination of related HR and Benefits customer service with the respective service center teams.

Responsibilities

• Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives.
• Oversee/Support payroll functions for a portfolio of assigned affiliated companies. Companies may encompass multiple states in a variety of skilled nursing and assisted living markets.
• Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, Benefits, Payroll, IT/Systems within the portfolio of assigned companies.
• Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures. Coordinate related HR and Benefits customer service with respective service center teams.
• Assist, research and provide guidance with field Payroll Representatives for customer service questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents.
• Coordinate/gather operational field-driven requirements for shift differentials and incentive pay programs. Partner with Payroll Manager, Payroll Team Lead and IT/Systems to implement requested changes.
• Assist and provide guidance on standard and adhoc payroll reporting to field operations staff.

Administrative Functions

• Administers, collects and records pay-period control document sign-offs for all assigned affiliated companies.
• Researches, coordinates and resolves routine pay-period banking exceptions for checks and ACH errors and reissues.
• Consults with the garnishment/withholding order team to process periodic adjustments when directed.
• Performs pay-period audits, controls and reconciliations for assigned affiliated companies. Resolves any issues, errors, exceptions on a timely basis.
• Ensures periodic checklists, tasks, audits and controls are completed timely and accurately for all assigned affiliated companies to support centralized payroll close and settlement.
• Assist/Coordinates training of new and/or backup field HR Payroll Representatives. Works closely with the service center training resource to identify/schedule training needs and follow ups.
• Processes/Coordinates OnDemand Offcycle Check Requests (Mis-Pay, Retro, Adjustments, Bonuses, Incentives and Misc items) for assigned affiliated companies.
• Processes/Coordinates OnDemand Offcycle Check Requests for Terminations for assigned affiliated companies. Ensures compliance with company policy and procedures, federal, state and local regulations.
• Processes/Coordinates and Oversees requested Payroll Input adjustments for assigned affiliated companies. Ensures compliance with company policy and procedures, federal, state and local regulations.
• Processes/Coordinates and Oversees requested timecard adjustments for assigned affiliated companies. Ensures compliance with company policy and procedures, federal, state and local regulations.
• Processes/Coordinates and Oversees requested time off adjustments for assigned affiliated companies. Ensures compliance with company policy and procedures, federal, state and local regulations.
• Maintain confidentiality of all payroll information.
• Special Projects as Assigned

Working Conditions

• Works in office at the Service Center or Regional Field Office

Qualifications

• Must possess, as a minimum, a High School Diploma. Associates degree or higher preferred.
• Must have as a minimum of 1+ years’ experience in supporting payroll and/or payroll processing.
• Level I – 1 to 2 years payroll experience
• Level II – 3 to 7 years payroll experience
• Level III – 7+ years payroll experience
• Must be able to manage multiple priorities and effectively multi-task on a daily basis.
• Must be able to work in a payroll environment with constant timelines and deadlines.
• Workday Payroll and Time Tracking experience is highly preferred.
• Previous customer service experience for a large employer is a plus.
• Proficient with MS Word and MS Excel
• Must possess the ability to examine and verify payroll documents and reports.
• Must be able to prepare payroll reports and other records in a systematic, neat, and legible manner.

Benefits

• Salary: $20-$30 DOE; may be eligible for bonus
• Number of Positions Available: 1
• Position Type: Full Time, Employee
• Benefits: Medical, dental, vision, life & AD&D Insurance Plans, 401(k) with matching contribution, vacation, sick and holiday pay

Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.