Payroll Services Senior Manager

Sonos LLC; Boston (MA); Hybrid; USD 129,000 - 162,000; Full time

Job summary

A global audio technology company is seeking a Payroll Services Manager to oversee payroll operations. This hybrid role focuses on delivering accurate and compliant payroll across various regions while improving processes and collaborating with HR and Finance teams. The ideal candidate will have significant experience in payroll management and strong analytical skills.

Benefits

Medical, Dental, and Vision Insurance

401(k) plan with company matching

Open Time Off policy

Generous paid leave program

Mental health benefits

Employee discount program

Qualifications

• 8+ years of progressive payroll management experience.
• Strong knowledge of compliance and vendor management.
• Hands-on experience with Workday and global payroll platforms.

Responsibilities

• Lead payroll operations across multiple regions ensuring compliance.
• Standardize and streamline payroll processes.
• Monitor payroll KPIs and deliver insights to leadership.

Skills

Leadership and communication skills

Analytical skills

Knowledge of global payroll practices

Process optimization

Education

Bachelor's degree or equivalent experience

Tools

Workday

CloudPay

Job description

This is a high-impact opportunity for an experienced payroll professional who thrives in a global environment and is passionate about building world-class global payroll operations.This role will initially report to the Chief Accounting Officer and transition to the Sr. Director, Global Business Services over the next 6-12 months. ****What You’ll Do***** Global Payroll Leadership: Lead payroll operations across multiple regions, ensuring payroll is delivered on time, accurately, and in compliance with local laws and regulations.* Process Optimization: Standardize and streamline global payroll processes to reduce complexity, increase efficiency, and improve employee experience.* Vendor Management: Oversee global payroll vendors (CloudPay); establish clear SLAs, monitor performance, and resolve escalations.* Systems & Integration: Partner with HRIS (Workday) and Finance to strengthen integrations, improve data flow, and ensure payroll data integrity.* Compliance & Risk Management: Maintain strong internal controls and audit readiness; ensure payroll processes meet statutory, tax, and GDPR requirements globally.* Team & Stakeholder Partnership: Collaborate with HR, Total Rewards, Finance, and Legal to support cross-functional initiatives such as benefits alignment, accounting reconciliations, and policy changes.* Employee Experience: Provide clear communication and support to employees on payroll and compensation-related questions.* Change & Project Management: Lead payroll-related projects, such as new country rollouts, vendor transitions, and system enhancements.* Metrics & Reporting: Define and monitor payroll KPIs (accuracy, timeliness, SLA compliance, audit results) and deliver insights to leadership.## ****What You’ll Need*******Basic Qualifications**** 8+ years of progressive payroll management experience, including leadership of multi-country/global payroll operations.* Strong knowledge of global payroll practices, compliance requirements, and vendor management.* Demonstrated success in building scalable payroll processes within a GBS or shared services environment.* Hands-on experience with Workday (HCM) and global payroll platforms (e.g., CloudPay).* Deep understanding of payroll accounting, audit controls, and statutory reporting.* Strong leadership and communication skills; able to balance operational detail with strategic vision.* Strong analytical skills with ability to interpret compensation and payroll data, create reports, and provide insights.* Bachelor’s degree or equivalent experience; CPP, GPA, or other payroll certifications a plus.## ***Preferred Qualifications**** Proven track record of driving operational efficiencies and continuous improvement.* Experience implementing payroll process automation.* Ability to thrive in a fast-paced, dynamic global organization.Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, ****we strongly encourage you to apply if interested.********Visa Sponsorship:**** Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future.**#LI-Hybrid**Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.The base pay range for this role based off geographic location is:$129,000 and $161,800The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process. Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.We also offer a comprehensive with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:* Medical, Dental, and Vision Insurance* A 401(k) plan with company matching and immediate vesting* An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required* 80 hours of sick time upon hire, refreshed annually* Up to 12 paid holidays per calendar year* Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition* Company-paid Disability, Life, and AD&D Insurance* Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance* Mental health benefits to support your holistic well-being* A generous employee discount program & Sonos Radio HD - on us!Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.****This role is a hybrid position.**** Some roles require an office while others may be done remotely. This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston office locations.We are looking for a Payroll Services Manager to lead payroll operations at Sonos as part of our Global Business Services (GBS) function. This role will oversee the delivery of accurate, compliant, and timely payroll across our international footprint. The Payroll Services Manager will drive process efficiency, governance, and continuous improvement, partnering with HR, Finance, Legal, and external vendors to ensure a seamless payroll experience for our employees worldwide.Sonos is a sound experience company. We connect millions of listeners all around the world to the content they want, where and how they want it. Since inventing multiroom wireless audio in 2005, we have continuously innovated the listening experience, designing hardware and software that celebrates sound, empowers our customers, and brings the home to life. Our team is made up of passionate players united by a culture of respect, transparency, collaboration, and ownership who want to inspire the world to listen better.