Payroll Manager

Dollar General; Tennessee; On-site; USD 95,000 - 130,000; Full time

Job summary

Dollar General is seeking a Payroll Manager to lead the payroll team through the transition to a new Payroll/HR system. The role combines payroll processing, tax management, and garnishment administration with a focus on accuracy and regulatory compliance.

You will oversee day-to-day operations, respond to employee and manager inquiries, test system updates, and support strategic initiatives while ensuring timely and accurate payments across a multi-state environment.

Qualifications

• Bachelor's or associate degree in a business discipline.
• CPP designation is required.
• Eight years of payroll experience with large employee base.
• Five years leading large teams.
• Multi-state payroll experience preferred.

Responsibilities

• Direct day-to-day payroll processing operations to ensure timely payment of all employees, including reviewing and reconciling payroll activity, monitoring electronic pay programs, managing termination pay, and administering electronic pay stubs.
• Direct day-to-day payroll support operations to ensure timely resolution of employee, manager, and payroll inquiries; collaborate with HR teams on escalated issues; manage inquiry volumes, resource requirements, and customer service performance.
• Assist in testing and completing updates to legacy payroll systems to ensure successful implementation and outcomes, while communicating system setup and changes that must be considered in the new HCM system.
• Perform other relevant duties as required to ensure continued successful payroll operations.

Skills

Payroll concepts

Garnishment processing

Communication

MS Excel

Lawson Payroll

Leadership

Multitasking

Education

Bachelor's or Associate's degree in business

CPP designation

Tools

Lawson Payroll

Job description

• Locations 100 Mission Ridge Dr, Goodlettsville, TN, 37072, US (On-site)
• Travel Required No
• Willing to Relocate Yes

Job Description

The Payroll Manager serves as a leader of the payroll team during the transition to a new Payroll/HR enterprise system. This position functions as a payroll generalist and shares responsibilities with the Senior Payroll Manager for processing payroll, managing payroll taxes, and administering garnishments. The role supports employee and manager inquiries, administers payroll-related processes such as termination pay, electronic pay, and electronic pay stubs, ensures legal and regulatory compliance, supports compensation plans, and assists with strategic initiatives. All responsibilities are time sensitive and require accurate and timely execution.

Job Responsibility

• Direct day-to-day payroll processing operations to ensure timely payment of all employees, including reviewing and reconciling payroll activity, monitoring electronic pay programs, managing termination pay, and administering electronic pay stubs. (35%)
• Direct day-to-day payroll support operations to ensure timely resolution of employee, manager, and payroll inquiries; collaborate with HR teams on escalated issues; manage inquiry volumes, resource requirements, and customer service performance. (35%)
• Assist in testing and completing updates to legacy payroll systems to ensure successful implementation and outcomes, while communicating system setup and changes that must be considered in the new HCM system. (20%)
• Perform other relevant duties as required to ensure continued successful payroll operations. (10%)

Job Qualifications

• Technical payroll skills. Comprehensive understanding of payroll concepts and applicable rules and regulations and an ability to use to support the growth of the Company.
• Technical payroll tax, and garnishment processing skills. Comprehensive understanding of payroll tax and garnishment concepts, applicable rules and regulations, and an ability to use this knowledge to support the growth of the Company.
• Communication and presentation skills. Ability to communicate (written and verbal) complex topics in common language to facilitate transfer of knowledge. Need to communicate with all levels in the Company including senior management.
• Computer knowledge. Ability to utilize Microsoft Office applications (Word and Excel) at an intermediate level or better. Understanding of Lawson Payroll highly desired.
• Leadership skills. Ability to provide direction from a financial perspective consistent with the Company’s strategic initiatives. Must have the mentality to step into the details when necessary and assist in resolving any issue facing the Company.
• Multitasking skills. Ability to manage effectively multiple time-sensitive projects to desired results. Capacity to initiate and manage change in a fast-paced environment.

Education/Experience

• Bachelors or associates degree in a business discipline.
• Certified Payroll Professional (CPP) designation
• Eight years of payroll experience illustrating progressive maturity and responsibility primarily with more than 75,000 employees.
• Five years’ experience leading and mentoring large teams.
• Multi-state (including California and Northeast United States) experience preferred.

About Us

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.