Payroll & HR Operations Analyst

Northern Light Health; Brewer (ME); Hybrid; USD 51,000 - 78,000; Full time

Job summary

Northern Light Health is seeking a Payroll and HR Operations Analyst to bridge Payroll and HR across systems, projects, and compliance. You will analyze processes, support upgrades, and ensure accurate, timely employee payments in a fast-paced environment.

This role involves audits, data validation, reporting, and training, with collaboration across HR, Payroll, IS/ERP and Leadership to drive continuous improvement and regulatory compliance.

Qualifications

• Bachelor's Degree required or two years per year of college as substitute.
• 2 years of relevant work experience in payroll or HR operations.
• Experience with payroll systems, HRIS/ERP, and compliance.
• Ability to analyze processes, document improvements, and train users.

Responsibilities

• Partner with HR/Payroll/ERP teams to address payroll and HR needs through process improvements.
• Support system upgrades, regulatory changes, testing, training, and change management for payroll/HR applications.
• Collaborate with users and IT to optimize payroll and HR systems, interfaces, and integrations for accuracy and compliance.
• Provide API coding backup, payroll corrections, and compliance support for Maine paid family leave and other leaves.
• Perform audits, data validation, reporting, and monitoring to ensure data integrity and regulatory compliance.

Skills

Payroll

HR systems

API

Data validation

Auditing

Education

Bachelor's Degree

Tools

Adobe Acrobat

MS Teams

Excel

Word

Job description

Northern Light Health Home Office |US:ME:Brewer or Hybrid | Finance | Full Time

Salary range- 51,022.40-78,312.00 USD

Description

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Health

Department: Payroll

Position is located: Cianchette Professional Blding

Work Type: Full Time

Work Schedule: 8:00 AM to 4:30 PM

Salary Range: $24.53 - $37.65

Exempt: Yes

Summary

The Payroll and HR Operations Analyst has a matrix reporting relationship to the Payroll Supervisor and HR Operations Manager and acts as an operational bridge between Payroll and HR. The position is responsible for enhancing operational excellence and day-to-day operations in a fast-paced environment, including working on process flows, process improvement, standardization efforts, issue resolution, system testing, auditing, reporting, and end user adoption, education and training. Provides project support to the Payroll and HR Operations and Rewards departments, working independently and collaboratively with HR, Payroll, and IS/ERP. Serves as a subject matter expert to Payroll and HR Operations end users, including managers and employees. Additionally, the role collaborates with leadership on compliance oversight, system maintenance, and adjustment approvals to ensure compliance with federal, state, and organizational requirements, especially in areas where Payroll and HR responsibilities intersect. Critical thinking, problem solving, and flexibility to handle changing priorities based on business and system needs are critical to success in this role.

Responsibilities

• Partners with members of the HR/Payroll/ERP teams to address HR and Payroll-related needs through process enhancement, creation, and collaborative problem solving.
• Support system upgrades, implementations, regulatory changes, and enhancement projects, including testing, validation, end-user training, and change management activities tied to Payroll and/or HR applications.
• Collaborates with functional users and technical resources to administer, configure, support, and optimize Payroll and HR systems, applications, interfaces, and integrations to ensure accurate, efficient, and compliant operations.
• Provide backup for API coding, reporting, and Payroll correction support to meet requirements for Maine Paid Family Leave and other Leaves of Absences to help ensure proper and timely employee payments.
• Troubleshoot, research, and resolve Payroll and HR system issues, including interface failures, API errors, file transmission issues, payroll discrepancies, and escalated operational concerns.
• Create and maintain standard operating procedures and technical documentation for system procedures, taxes, process maps, and knowledge resources to support Payroll and HR system continuity.
• Perform audits, data validation, reporting, and monitoring activities to ensure data integrity and adherence to federal, state, and organizational requirements, including leave administration, multi-state taxation and benefits compliance, and payroll compliance programs.
• Routinely engages in cross-training opportunities that benefit the Payroll and HR team, such as understanding Paid Time Off plans, Leaves of Absence programs, and out-of-state benefits and taxes.
• Other duties.

Other Information

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
• Adobe Acrobat
• Applies Business Acumen: Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Human Capital, Supply Chain and Financial Software.
• Types at 60+ words per minute. (only to be used as a condition of employment)
• Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
• Word processing, spreadsheets, data entry, database experience and other computer related skills.
• Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
• Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.
• MS Teams
• Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
• Multi-line phone, scanner, photocopier, fax, and internet.
• OneNote
• Public Speaking
• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
• Troubleshooting
• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.
• Zoom
• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required Bachelor's DegreeIn lieu of education, two years of experience is required per year of required education, exclusive of the minimum experience identified above.

Required Experience

• 2 year/years of Relevant Work Experience

Working Conditions

• Work with computers, typing, reading or writing.
• Prolonged periods of sitting.
• Lifting, moving and loading less than 20 pounds.

As an integrated health delivery system serving Maine, Northern Light Health is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Our care team—in hospitals, primary and specialty care practices, long-term and home healthcare, behavioral healthcare, and ground and air medical transport and emergency care—are committed to making healthcare work for you: our patients, communities, and employees.

Questions? Contact Talent Acquisition:
phone: [phone]
email: [e-mail]

Brewer, Maine, Corporate Office, Cianchette, Foundation, Finance, Human Resources, Legal Services

Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.