Payroll & HR Administrator

Ballard Truck Center; Worcester (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Ballard Truck Center in Worcester, Massachusetts is looking for a Payroll & HR Administrator to manage payroll and HR functions while ensuring compliance with company policies. The role involves maintaining employee records, processing payroll, and assisting with new hires and benefits administration.

The ideal candidate has a High School diploma, administrative experience, and strong organizational skills. Join our team and contribute to our day-to-day HR operations.

Qualifications

• Prior payroll, human resources, or related administrative experience required.

Responsibilities

• Administers payroll functions and processes to ensure timely and accurate compensation.
• Supports HR operational functions including onboarding and employee data entry.
• Maintains accurate and confidential employee files in designated systems.
• Assists in recruiting and coordinating new hire paperwork and orientation.
• Provides benefits administration support and processes employee status changes.
• Responds to HR and payroll-related queries from employees.
• Handles employee travel coordination as needed.
• Performs periodic audits of HR and payroll records for compliance.
• Provides clerical support to the HR department.
• Assists with planning HR-related events and initiatives.

Skills

Strong organizational skills and attention to detail

Excellent verbal and written communication skills

Ability to handle sensitive and confidential information

Ability to manage multiple tasks and shifting priorities

Proficiency with Microsoft Office Suite

Ability to quickly learn payroll systems

Education

High School diploma or equivalent

Associate’s degree in a related field

Job description

Job Overview

The Payroll & HR Administrator supports the day‑to‑day payroll and human resource operations of the organization. The role is responsible for payroll administration and providing operational support across key HR functions, including onboarding, benefits administration, employee records, and HR systems. The position works closely with the HR Manager to ensure accurate, timely, and compliant execution of payroll and HR processes while maintaining professionalism and confidentiality.

Responsibilities and Duties / Essential Functions

• Administers payroll functions, including processing payroll, answering employee payroll‑related questions, correcting processing errors, and distributing paychecks, to ensure timely and accurate compensation
• Supports HR operational functions, including onboarding, new hire processing, and employee data entry within HR systems and platforms
• Maintains accurate, up‑to‑date, and confidential employee files, records, and documentation in designated systems, including SharePoint and other internal platforms
• Assists with recruiting and hiring activities, supporting the applicant tracking system, coordinating new hire paperwork, enrollments, and facilitating new hire orientation
• Provides benefits administration support, including enrollments, changes, terminations, and open enrollment activities
• Processes employee status changes, including terminations and offboarding activities, ensuring all required documentation and system updates are completed accurately and timely
• Responds to routine HR‑ and payroll‑related questions from employees and applicants regarding policies, benefits, and procedures, referring more complex issues to the HR Manager as appropriate
• Handles coordination of employee travel arrangements as needed
• Maintains strict confidentiality of payroll, employee, and human resources information at all times and exercises discretion appropriate to an HR function
• Performs periodic audits of HR and payroll records to ensure completeness, accuracy, and compliance with company policies and regulatory requirements
• Provides clerical and administrative support to the HR department, including document preparation, data entry, and coordination of HR‑related activities
• Assists with planning and execution of HR‑related events and initiatives, such as benefits enrollment meetings, company meetings, employee recognition activities, and other departmental events
• Performs other HR‑ and payroll‑related duties as assigned based on departmental needs

Work Environment

• Office‑based environment
• Routine exposure to standard office noise levels
• Regular use of computers, phones, and office equipment

Qualifications

• Education
  • Required: High School diploma or equivalent
  • Preferred: Associate’s degree in a related field
• Experience
  • Prior payroll, human resources, or related administrative experience required
• Skills and Abilities
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to handle sensitive and confidential information with professionalism and discretion
  • Ability to manage multiple tasks and shifting priorities in a deadline‑driven environment
  • Proficiency with Microsoft Office Suite and internal systems
  • Ability to quickly learn payroll systems, HRIS platforms, and related software