Payroll Associate

Actalent; Jacksonville (FL); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus potential up to $4,000/yr

Hybrid work arrangement

Job summary

Actalent is hiring for Time & Expense / Payroll Associates at our Jacksonville, FL corporate office. On-site required with a hybrid option (4 days in-office, 1 day remote).

The role handles time capture, expense processing, and payroll data integrity, supporting a fast-paced environment with strong client service focus. Hourly rate is $20.19 with an annualized $42,000 and a bonus potential up to $4,000 per year.

Qualifications

• 2+ years' experience in a customer service related position
• Associates degree or two years of applicable experience in customer service
• BA/BS degree in Human Resources, Business, and Accounting preferred

Responsibilities

• Time processing and adjustments
• Provide world class customer service in every interaction to ensure a quality employee experience
• Perform collection of timecards and record time data in the payroll system
• Monitor time and attendance against timesheet data and time entry system to ensure correct submissions for payroll
• Run reports to identify missing timecard information and variances; work with contractor to validate and correct timecards
• Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system
• Communicate with clients and contractors to obtain approved timecards and expense documents
• Manage time adjustment process and related documentation
• Manage and track PTO and absences; manage related documentation and system updates
• Collect expense forms and record expense information into payroll system
• Track contractor expense reports and ensure accurate matching with receipts
• Execute expense report adjustments in payroll system
• Support issue resolution with regards to the TCE process ensuring client satisfaction
• Validate time & attendance against timesheet data and invoice where required
• Escalate complex time/expense inquiries to TCE Supervisor
• Validate payment against expense forms and client/regulatory requirements
• Audit timecard and billing data in PeopleSoft and Time Central

Skills

Customer service

Data entry

Payroll

Time & attendance

Attention to detail

Communication

Team player

Education

BA/BS degree in HR, Business or Accounting

Associate degree or two years experience in customer service

Tools

PeopleSoft

Time Central

Job description

Actalent Corporate has immediate openings for Time & Expense / Payroll Associates at our Jacksonville, FL Corporate office!

No Payroll Experience Required

Must be On-Site in Jacksonville, FL

Schedule

• Internal | Permanent
• Full Time | Monday - Friday | 8:00 AM - 5:00 PM
• Hybrid | 4 days in-office, 1 day remote
• Hourly Rate: $20.19 per hr ($42,000 annually)
• Bonus Potential: $333 monthly (up to $4,000 annually)

Job Summary

The Time and Expense Operations / Payroll Associate is responsible for the processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.

Key Responsibilities

Time processing and adjustments

• Provide world class customer service in every interaction to ensure a quality employee experience
• Perform collection of timecards and record of time data in the payroll system
• Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system
• Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct timecards
• Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system
• Communicate with clients and contractors to obtain approved timecards and expense documents.
• Manage time adjustment process (in case of time errors), including completion of required documentation, updates in the system and communications with impacted stakeholders
• Manage and track personal time off (PTO),absence etc.; manage related documentation and system updates

Expense processing and adjustments

• Collect expense forms and record expense information into payroll system
• Track contractor expense reports and ensure accurate matching with claimable receipts
• Execute expense report adjustments in payroll system

Audit activities and issue resolution

• Support issue resolution with regards to the TCE process with a goal of ensuring customer satisfaction and timely resolution, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups
• Validate time & attendance against timesheet data and invoice where required
• Promptly escalated complex time and expense related inquires and issues to TCE Supervisor for resolution
• Validate payment against expense forms, receipt back up and client & regulatory requirements.
• Manage timecard and billing audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and Time Central
• Start , Finish entry and Data entry
• Enter all starts (new hire and rehire) for assigned field offices within 24 hours of confirmed start date or finish.
• Audit New Starts report and partner with field office to confirm accuracy
• Process finishes according to state specific requirements to ensure compliance
• Assist with data entry of personal data updates, direct deposit, position changes including rates and end dates
• Ability to prioritize, organize, problem solve and meet deadlines and goals
• Ability to communicate effectively and provide follow up
• Capability of working in a team oriented environment that is fair, open and honest
• Thorough knowledge of business policies and human resource practices
• Excellent written/oral communication and interpersonal skills
• Integrity and ability to maintain confidentiality and personal credibility
• Ability to tackle complex issues and develop innovative, practical solutions
• Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
• Understanding how information impacts the operating company and how data will be used to support operating company decisions
• Action and detail oriented; able to prioritize while handling multiple tasks

Qualifications

• 2 + years' experience in a customer service related position
• Associates degree or two years of applicable experience in customer service
• BA/BS degree in Human Resources, Business, and Accounting preferred

Personal Attributes

• Natural team player
• Confidential and diplomatic
• Critical thinker
• Seeks growth and self-improvement
• Flexible
• Resilient/composed
• Self-aware
• Ability to prioritize, organize, problem solve and meet deadlines and goals
• Ability to communicate effectively and provide follow up
• Ability to build strong partnerships with all internal customers, both in their own office and from a distance
• Understanding how information impacts the operating company and how data will be used to support operating company decisions
• Action and detail oriented; able to prioritize while handling multiple tasks

About Actalent

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.

Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

Our Culture

Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.

Allegis Group Foundation

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.

Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices