Payroll Administrator 3

Stride, Inc.; Indianapolis (IN); Remote; USD 64,844,000 - 93,470,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Stride, Inc. is seeking a Payroll Specialist to manage end-to-end payroll processing for exempt/non-exempt staff using Workday and OSV, across multiple states.

This remote role requires 5+ years of payroll experience including Workday, familiarity with tax withholdings and W-2 processing, and the ability to navigate SOX controls. The ideal candidate will handle employee inquiries via ticketing systems such as Freshservice or Zendesk, ensure accuracy, and stay current with payroll legislation; a

Qualifications

• 5+ years of payroll experience including Workday payroll.
• Experience with multi-state payroll processing and tax withholdings.
• Ability to clear required background check.
• Proficiency in Microsoft Excel and ticketing systems.

Responsibilities

• Prepare and process biweekly payroll using Workday and OSV.
• Reconcile payroll across periods and verify prorations.
• Ensure accurate tax withholdings and reciprocity rules.
• Resolve payroll issues with minimal supervision and respond to inquiries within SLA.

Skills

Payroll processes

Customer service

Communication

Time management

Problem solving

Education

High school diploma or GED

Associate degree

Professional certificate

Tools

Workday

OSV

Freshservice

Zendesk

Job description

Job Description

PAYROLL PROCESSING IN WORKDAY IS REQUIRED FOR THIS ROLE!

Accounting focuses on internal management financial reporting including: cost accounting (allocating and analyzing direct and indirect costs, actual vs. budgeted cost variance analysis, etc.); budget accounting (developing and monitoring annual revenue/expense budgets for the purpose of controlling funds and measuring operating results).

High School diploma or GED, Associate's degree, or professional certificate, 5+ years of experience

ESSENTIAL FUNCTIONS:

• Responsible for the independent end-to-end preparation and processing of exempt/non-exempt (biweekly) multi-state payroll using Workday and OSV.
• Reconcile payroll from period to period.
• Calculate and review prorated wages and deductions when necessary (e.g., new hires, terminations, status changes).
• Ensure tax and payroll deduction withholdings are accurate, including understanding of reciprocity rules.
• Possess a solid understanding of Workday retros and their processing.
• Maintain payroll records in compliance with SOX.
• Troubleshoot and resolve payroll-related issues including tax adjustments for prior pay periods and years with minimal direction and supervision.
• Consistently demonstrate customer service best practices by promptly addressing all employee inquiries, including tax and W-2 related questions-through the ticketing system, while ensuring compliance with SLA guidelines by resolving tickets within 24 to 48 hours.
• Stay current on payroll and benefits legislation to ensure organizational compliance.
• Independently manage all types of tax notices in collaboration with OSV, ensuring timely handling of notices, state and local registrations without delays.
• Exhibit basic understanding of local tax requirements and termination laws across various states.
• Assist with ad hoc management requests/projects (as requested) including but limited to year- end and W-2 as needed.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• High School Diploma AND
• Five (5) years of payroll experience INCLUDING
• Three (3) years of Workday payroll experience OR
• Equivalent combination of education and experience
• Ability to clear required background check

OTHER REQUIRED QUALIFICATIONS:

• Familiarity with payroll processes, policies, and best practices.
• Experience in using ticketing systems (e.g., Fresh service, Zendesk).
• Proven ability to prioritize and re-prioritize effectively as business needs evolve.
• Experience collaborating with a diverse group of stakeholders.
• Strong interpersonal skills and the ability to interact with all levels of the organization while delivering excellent customer service.
• Problem-solving and judgment skills, with strong attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated commitment to the development and growth of team members.
• Advanced interpersonal skills and a flexible, business-partner mindset.
• Strong time management and task management skills.
• Ability to handle sensitive and confidential information with discretion.
• Willingness to learn and take on new assignments.
• Proficiency in Microsoft Office, particularly Excel.
• Availability to work in the Eastern Time Zone and to work overtime as approved and needed, primarily on payroll days or other key occasions only.

Certificates and Licenses:

None Required

DESIRED QUALIFICATIONS:

• Associate or bachelor's degree in accounting, Finance or related field and (5) year of related experience and/or training

WORK ENVIRONMENT:

The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position is virtual and open to residents of the 50 states, D.C.

Compensation & Benefits:

Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.

We anticipate the hourly range to be $22.63 - $32.62 per hour. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.