Payments Sales Support Specialist

Usbank; Knoxville (TN); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy disability/Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank seeks a detail-oriented professional to support merchant services, contracts, and sales processes.

You will assist internal and external teams with product and system guidance, document pricing, and help coordinate third-party certifications while ensuring accurate internal communications and timely responses. The role requires a high school diploma or equivalent and typically 2+ years of related experience, plus strong Microsoft Office and customer service skills.

Qualifications

• High school diploma or equivalent.
• Typically two or more years of related experience.
• Proficient with Microsoft Office and standard software.
• Ability to manage multiple tasks and deadlines simultaneously.

Responsibilities

• Provides product, system, sales process, and contract support to internal sales teams and external partners.
• Researches and resolves compensation issues for internal and external sales staff and processes third party certification requests.

Skills

Microsoft Office

Multi-tasking

Data interpretation

Customer service

Communication skills

Interpersonal skills

Job description

U.S. Bank seeks a detail-oriented professional to support merchant services, contracts, and sales processes.

You will assist internal and external teams with product and system guidance, document pricing, and help coordinate third-party certifications while ensuring accurate internal communications and timely responses. The role requires a high school diploma or equivalent and typically 2+ years of related experience, plus strong Microsoft Office and customer service skills.