Payments Operations Leader & Strategy Consultant

PwC; Washington (District of Columbia); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, vision

401k

Paid time off

Job summary

PwC in Washington, DC, seeks a Manager in Operations Consulting to lead teams delivering payments‑focused advisory services, optimizing operational efficiency and effectiveness for clients. You will guide strategic planning, mentor junior staff, and identify opportunities to enhance client engagements, while upholding PwC's quality standards and integrity.

This role emphasizes collaboration, innovation, and the application of industry experience to drive client success.

Qualifications

• Bachelor's Degree required.
• 5 years of experience with at least 2 years in consulting project delivery.
• Experience managing and leading teams in payments context.
• Experience with merchant acquiring operations or payments providers is a plus.

Responsibilities

• Lead and manage teams to deliver consulting services in the payments sector
• Guide strategic planning and execution to promote project success
• Inspire and mentor junior staff to develop their skills
• Identify and capitalize on opportunities to enhance client engagements
• Maintain elevated standards and uphold the firm's quality expectations
• Utilize industry experience to drive client success
• Foster a collaborative and innovative team environment
• Contribute to the firm's overall success through proactive engagement

Skills

Team leadership

Systems analysis

Project ownership

Cross-functional

Mentoring

Quality review

Conflict resolution

Professional standards

Education

Bachelor's Degree

Master's Degree preferred

Job description

PwC in Washington, DC, seeks a Manager in Operations Consulting to lead teams delivering payments‑focused advisory services, optimizing operational efficiency and effectiveness for clients. You will guide strategic planning, mentor junior staff, and identify opportunities to enhance client engagements, while upholding PwC's quality standards and integrity.

This role emphasizes collaboration, innovation, and the application of industry experience to drive client success.