Payments-Digital & Design-Search-Product Manager-Vice President

JP Morgan Chase; Jersey City (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

JP Morgan Chase is seeking a Product Manager for the search and AI team to shape the next generation of offerings, guiding end-to-end product life cycle and delivering high-quality experiences for clients. You will voice the customer, align with cross-functional teams, and drive scalable, reliable solutions.

You will own payments search quality, data lineage, and the product roadmap, while leading discovery, backlog management, and KPI tracking to optimize costs, features, risk, and reliability.

Qualifications

• 5+ years of product management experience or equivalent
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Hands-on familiarity with LLM tool use

Responsibilities

• Be accountable for payments search quality, from the reliability of upstream data feeds to the API that agents and users call, working across system-of-record teams you don't directly control
• Map the data lineage, set up freshness and failure observability for sources, and lead the fixes
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Skills

LLM tool use

Data lineage

API schemas

Product lifecycle

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the search and AI team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Be accountable for payments search quality, from the reliability of upstream data feeds to the API that agents and users call, working across system-of-record teams you don't directly control
• Map the data lineage, set up freshness and failure observability for sources, and lead the fixes
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Enough technical depth to read data lineage, discuss index design, review API schemas and hands-on familiarity with LLM tool use
• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization