Payments BA - Solutions Analyst III

JPMorganChase; Tampa (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

JPMorganChase is seeking a Solutions Analyst III in Commercial & Investment Bank to bridge product, business, operations, and software teams using strong analytical and technical skills.

You will elicit and document business and data flow requirements, translate them into feasible technical solutions, and contribute to architecture design and data-driven insights guiding decisions across departments.

Qualifications

• 3+ years of experience in solutions analysis, technical program delivery, or related field.
• Experience using enterprise-authorized AI capabilities to support analysis workflows and data handling.
• Ability to review AI-assisted analyses and validate outputs before use.
• Proficiency in data analytics including data extraction, modeling, and interpretation.
• Strong technical writing skills for clear documentation to diverse audiences.
• Advanced data fluency with large, diverse data sets to drive business objectives.
• Active contributor in Agile Scrum teams including Jira-based work items.
• Collaborate with Product Owners and delivery teams to prioritize work and track progress.

Responsibilities

• Uses enterprise-authorized AI capabilities to accelerate requirements synthesis, optioning, and architecture documentation.
• Elicit and document comprehensive business and data flow requirements with stakeholders.
• Translate complex requirements into technical solutions using data analytics to optimize performance.
• Conduct in-depth data analysis to identify trends, gaps, and opportunities for decision-making.
• Develop and maintain architecture designs, policies, and governance aligned with business strategy.
• Stay current with industry trends to apply best practices and innovative solutions.

Skills

AI capabilities usage

Data analytics

Technical writing

Agile Scrum

Jira

Stakeholder communication

Tools

Jira

Job description

Job Description

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions. As a Solutions Analyst III in Commercial & Investment Bank, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job Responsibilities

• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements


• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility


• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability


• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives


• Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy


• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field


• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity


• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations


• Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making


• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences


• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives


• Serve as a key contributor within Agile Scrum teams, participating in sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives


• Create and manage Epics, Features, User Stories, Acceptance Criteria, and Defect tickets using Jira, ensuring traceability from requirements through delivery


• Collaborate with Product Owners and delivery teams to prioritize work, manage sprint commitments, and track progress against release milestones

Preferred Qualifications, Capabilities, And Skills

• Working knowledge of payments ecosystems and transaction lifecycles, including concepts such as payment initiation, settlement, reconciliation, and exception handling


• Business Analyst experience with Payments knowledge/background


• Experience writing technical documents

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.