Payments - AI Transformation Project Manager - Vice President

JPMorganChase; New York (NY); On-site; USD 130,000 - 190,000; Full time

Job summary

JPMorganChase is seeking a Project Manager within the Chief Data & Analytics Office (CDAO) to oversee AI transformation initiatives across Payments. You will drive delivery of new products, operating models, and data‑driven solutions, coordinating with Product and Tech teams and senior stakeholders.

The role emphasizes end‑to‑end program management, governance, and risk management in a rapidly evolving AI landscape, with a focus on successful outcomes for the Payments domain.

Qualifications

• Experience delivering strategic data/AI initiatives in a large enterprise.
• Proven track record of managing complex, risk‑driven projects.
• Ability to influence across a matrix organization with multiple stakeholders.
• Strong communication and leadership skills for executive audiences.

Responsibilities

• Lead end‑to‑end strategic change projects with defined scope, budget and quality.
• Coordinate design, development, testing, and implementation with Product and Technology teams.
• Develop and communicate project roadmaps and priorities to stakeholders.
• Establish governance and ensure alignment across Lines of Business and functions.
• Drive cross‑functional teams to meet milestones and deliver expected outcomes.
• Define and track project success metrics aligned to firm goals.
• Identify risks and dependencies and implement contingency plans.
• Ensure accurate data representation in systems of record.

Skills

AI tools experience

stakeholder management

cross-functional leadership

project management

communication skills

agile delivery

Education

BS/BA in Technology, Data Science, Engineering, or related

Tools

AI platforms

Data analytics tools

Job description

Job Description

The Chief Data & Analytics Office (CDAO) team for Global Banking and Payments is responsible for the strategy, governance, architecture, and delivery of data and analytics solutions for Corporate Investment Banking and Payments businesses. We are focused on harnessing data to drive innovation and growth, unlocking client value, and positioning the franchise to lead in a rapidly evolving AI‑enabled landscape.

As a Project Manager in the Chief Data & Analytics Office (CDAO) team, you will be responsible for managing key Payments AI transformation initiatives across the group. You will lead the delivery of new and enhanced products, solutions, operating models and processes aligned to data across the Firm. You will project manage these initiatives from initiation through to completion, including planning, governance and delivery co‑ordination with Product and Technology teams as well as other relevant firmwide groups.

This position will play a crucial role in the evolution of the Firm's payments products to meet the challenges and opportunities presented by the advent of novel AI solutions.

Job Responsibilities

• Lead strategic change projects end-to-end from initiation through to delivery, ensuring adherence to required timelines, budgets, and quality standards
• Partner with Product and Technology teams along with other relevant firmwide groups, to oversee the design, development, testing, and implementation of strategic solutions
• Develop and communicate the project roadmap and priorities to key stakeholders and senior management
• Establish appropriate governance to oversee delivery of the project roadmap, ensuring appropriate stakeholder engagement and alignment throughout
• Manage cross‑functional teams across the firm and drive accountability with Lines of Businesses, Corporate Functions and firmwide stakeholders to deliver expected outcomes
• Design and track appropriate project success measures and metrics aligned to organizational goals, and communicate progress on these to stakeholders
• Identify and manage emerging project risks, issues and dependencies – proactively addressing potential roadblocks and implementing contingency plans to maintain momentum
• Ensure project data is correctly represented in the appropriate systems of record
• Develop and maintain deep relationships with stakeholders across the firm
• Lead high performing cross‑functional teams and effectively drive these teams towards delivery milestones

Required Qualifications, Capabilities, And Skills

• Strong industry experience
• Experience with using AI tools
• Experience managing strategic change for business products
• Demonstrated ability to manage the delivery of complex change projects
• Ability to build consensus and deliver projects in a highly collaborative, cross‑functional and matrixed environment
• Ability to influence people at all levels across a broad variety of functions
• Excellent leadership skills – of projects and delivery teams/squads
• Strong communication skills and ability to articulate complex ideas / challenges effectively
• Strong agile delivery experience in a productized environment

Preferred Qualifications, Capabilities, And Skills

• A product delivery and/or data and analytics background
• Experience and technical knowledge of AI, payments, data platforms, cloud
• BS/BA degree or equivalent experience in Technology, Data Science, Engineering or other related area

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.