Payment Tech - Business System Analyst - Sr

Huntington National Bank; Dallas (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

Huntington National Bank seeks a Senior Business Systems Analyst in the Payments Organization to own analysis, documentation, and validation of system behavior. The role emphasizes agile delivery, prioritizing value, quality, and efficient delivery while engaging business and IT teams.

Responsibilities include analyzing issues, defining requirements, developing epics and features, and ensuring compliance and reliability across platforms such as GCP/AWS.

Qualifications

• 4 to 8 years of experience in business analysis of product and/or software development.
• Bachelor’s Degree required or equivalent experience.

Responsibilities

• Perform analysis of business issues and define requirements for application development.
• Support user story development and cross-team collaboration with PM/PO.
• Draft Use Cases and User Stories with acceptance criteria for delivery.
• Identify opportunities to improve application reliability and reduce risk.
• Coordinate and decompose scope into documented flows and data models.

Skills

Agile methodologies

Business analysis

Requirements elicitation

User stories

Education

Bachelor’s Degree

Tools

Jira

Azure DevOps

GCP

AWS

Job description

Job Description

We are seeking an exceptional Business Systems Analyst (BSA) Senior within the Payments Organization that delivers highly available system capabilities. The Business Systems Analyst Senior is responsible for owning analysis, documentation, and validation of system behavior. They should understand basic principles of agile delivery, business analysis and business engagement. While working at the highest technical level through systems' analysis while considering the business implications of the application to current and future business environment. They should emphasize focus on prioritized value, attention to detail, quality, and efficient delivery.

Description

We are seeking an exceptional Business Systems Analyst (BSA) Senior within the Payments Organization that delivers highly available system capabilities. The Business Systems Analyst Senior is responsible for owning analysis, documentation, and validation of system behavior. They should understand basic principles of agile delivery, business analysis and business engagement. While working at the highest technical level through systems' analysis while considering the business implications of the application to current and future business environment. They should emphasize focus on prioritized value, attention to detail, quality, and efficient delivery.

Responsibilities

• Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs and IT controls are being met.
• Because the product will be built on GCP, cloud platform experience is required to support user story development, solution analysis, and team delivery activities.
• Has a strong understanding of API’s or external file transfers plus experience with front-end web application development.
• Work closely with the Product Manager (PM) and Product Owner (PO) to identify cross-impacted teams, obtain high-level effort estimates for Epics and Features, drive cross-team collaboration and requirement discussions, align on timelines and dependencies, and ensure regular follow-up to support successful delivery.
• Complete Use Cases and User Stories to guide application development efforts, working closely with the development teams and business teams to ensure successful implementation.
• Analyze opportunities to improve application reliability, provide recommendations for possible solutions, and work with IT and Business partners to implement solutions that enhance application, minimize risk, and infrastructure reliability.
• Lead the overall coordination, consolidation and decomposition of functional scope into documented user stories, data and system flows for medium to complex scope. Requires understanding business KPIs and expected outcomes to measure success.
• Perform analysis of compliance vulnerabilities, work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities. Communicate backlog and user story status and escalates issues as needed.
• Facilitate backlog refinement sessions with the scrum team.
• Maintains the quality of the Evergreen documentation to ensure the reliability for future related efforts or assist with remediating production incidents.

Basic Qualifications

• 4 to 8 years of experience in business analysis of product and/or software development
• Bachelor’s Degree

Preferred Qualifications

• Demonstrated experience and competency in eliciting requirements, and producing requirement artifacts (functional specifications, use cases, user stories, business process flows, data flows and story boards, etc.)
• Card product and processing experience, expense management experience, and/or Financial Services industry experience.
• Adept in building team relationships and partnering across organizational lines.
• Excellent collaboration skills, a positive attitude, high energy, strong interpersonal skills, organized and highly motivated.
• Able to see and articulate patterns and relationships between technologies, processes, business models and people.
• Self-starter with the ability to appropriately prioritize and plan complex tasks in rapidly changing environment.
• Thrives in a dynamic work environment, does whatever it takes to delivery successfully, exhibits flexibility, and is recognized as being a strong team player.
• Business Analysis (CBAP) certification
• Exceptional problem solving and strategic thinking skills, demonstrating conceptual knowledge.
• Excellent analytical and communication (written and verbal) skills with knowledge of front-end web application development and IT architecture.
• Has previous experience with Agile or Iterative delivery models including written detailed User Stories with Acceptance Criteria
• Previous experience with Jira or Azure Dev Ops(ADO) to maintain User Stories and evergreen documentation.
• Knowledge of GCP/AWS or Azure platform experience.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.