Payment Specialist

Altru Health System; Grand Forks, Northern (ND, KY); Hybrid; USD 24,000 - 35,000; Full time

Job summary

Altru Health System seeks a Payment Specialist to manage daily payment processing, deposits, and electronic remittance. The role collaborates with teams handling accounts receivable resolution to ensure accuracy and compliance.

The hybrid position is based in Grand Forks, ND, with potential onsite and remote work as needed. Responsibilities include processing payments, reconciling deposits, posting to patient accounting systems, and communicating with staff to ensure timely posting.

Qualifications

• Proficient in reading, writing, and speaking English.

Responsibilities

• Process payments, deposits, and electronic remittance files accurately.
• Assist with accounts receivable resolution for customers.
• Maintain compliance and support continuous improvement in cash management processes.
• Post receipts to patient accounting system and balance cash, checks, wire, and credit card totals.
• Analyze insurance payments and adjustments for contract adherence.

Skills

Customer service

Cash handling

Credit card processing

Accounts receivable

Data entry

English proficiency

Tools

Patient accounting system

Credit card systems

Remittance processing software

Job description

## Payment SpecialistApply: Remote and Onsite: Grand Forks, ND: Full time: Posted Yesterday: R8074**Everything we do is underscored by a why — and that why is one another.****Location:**Altru Health SystemPO Box 6002Grand Forks, ND 58201Pay Range: $17.07 - $25.60**Summary:**The Payment Specialist ensures daily processing of payments, deposits and electronic remittance files. The specialist works closely with staff that are responsible for accounts receivable resolution for our customers. This position is responsible for maintaining compliance and supporting continuous improvement efforts. This is a hybrid role (onsite and remote), located in Grand Forks, North Dakota; subject to change based on organizational needs.**Essential Job Functions:*** Assists customers who are making payments by completing accurate written receipts, providing correct change, and providing correct account information in a manner consistent with Altru Health System’s Customer Service Standards.* Learns and utilizes current credit card approval systems to ensure proper processing of authorizations, posting and balancing of credit card payments.* Reconciles and prepares deposit, communicating accurately and effectively with other staff/departments involved in the cash management process. Posts assigned receipts manually into appropriate patient accounting system, balancing posting to cash, checks, wire, and credit card totals.* Coordinates and communicates split payment posting with other Business Office and Accounting staff to ensure accurate and timely posting.* Posts zero payments to appropriate accounts, analyzes the reasons for denials and passes information to appropriate denial/follow-up areas. Interprets and documents payment, adjustment, and denial information from Explanations of Benefits into appropriate patient accounting notes.* Completes downloads and uploads of assigned electronic remittance files into appropriate patient accounting system, analyzing and editing data to ensure proper posting and balancing of payments and/or adjustments.* Analyzes insurance payments and adjustments to verify they are made according to our insurance contracts and to identify possible incorrect payments/discounts.* Performs other duties as assigned or needed to meet the needs of the department/organization. **Language Requirements:**This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. # **Physical Demands :**• Sit: Frequently (34-66%)### ### • Stand: Occasionally (5-33%)### ### • Walk: Occasionally (5-33%)### ### • Stoop/Bend: Occasionally (5-33%)### ### • Reach: Frequently (34-66%)### ### • Crawl: Not Applicable### ### • Squat/Crouch/Kneel: Occasionally (5-33%)### ### • Twist: Occasionally (5-33%)### ### • Handle/Finger/Feel: Continuously (67-100%)### ### • See: Continuously (67-100%)### ### • Hear: Continuously (67-100%)**Weight Demands:**• Lift -Floor to Waist Level: Sedentary (<10 pounds)### ### • Carry: Sedentary (<10 pounds)### ### • Push/Pull: Sedentary (<10 pounds)### ### • Slide/Transfer: Not Applicable**Working Conditions:**• Indoor: Continuously (67-100%)### ### • Outdoor: Not Applicable### ### • Extreme Temperature: Not Applicable**Driving Requirement Definitions:*** **Professional Drivers:** Persons who drive as their main responsibility OR transport passengers or hazardous materials.* **Frequent Drivers:** Persons whose main responsibility is not driving, but drive daily or almost daily.* **Occasional Drivers**: Persons who drive from once per month to as frequently as once per week.* **Infrequent Drivers:** Persons who are generally not expected to drive.**Driving Requirement for this position:**Infrequent Driver# Reference ID: R8074